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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,542 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,543 reviews

February 09, 2022

The organization and attention to detail is obvious here. Everything was exactly as promised. Waiting area was clean and comfortable. More

by jim c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 09, 2022 -

Ourisman Lexus of Rockville responded

We are glad to hear that the team here at Ourisman Lexus of Rockville! It's nice that our team made your experience seamless. Thank you for your business and we'll see you again next time.

February 08, 2022

Service advisor Justin was great. Keep me advised of status and recommended repairs. Excellent dealership and teams focused on customers. More

by CarFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Drost
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Feb 08, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We're glad that you enjoyed working with Justin and that he kept you in the loop about your vehicle.

February 03, 2022

Bought two cars here & will probably buy my next one here also - tho’ I live in PA. More

by LEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon
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Feb 03, 2022 -

Ourisman Lexus of Rockville responded

We're glad that our team scored you two vehicles! The Ourisman Lexus of Rockville crew appreciates your kind words and your business.

February 03, 2022

Jesse and Douglas were not only helpful in finding us the car we wanted, but friendly, involved, and determined. They kept us updated, personally delivered the car to us and even spent time reviewing operat More

by Terpmommy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quander
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Feb 03, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are very proud of our team, and it is wonderful to hear that this was reflected in your time working with Jesse and Douglas. We will be sure to pass on the kind words to them. Drive safely in your new vehicle, and we hope to see you back again down the road!

February 03, 2022

Satisfactory experience was had today a a a a a a a a a a a More

by nashjohn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
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Feb 03, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back!

February 02, 2022

I was very pleased with the service I received from Ms. Ramos. She was very pleasant, professional and very helpful. She was very patient and listened to what I had to say and provided me the opportunity More

by jamesconleejr01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Garcia, Gabriela Ramos
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Feb 02, 2022 -

Ourisman Lexus of Rockville responded

Thank you for trusting Ourisman Lexus of Rockville with your business! It is so kind of you to take a moment to share your wonderful experience working with Ms. Ramos! We are delighted that her patience and kindness helped us earn your five-star review.

February 01, 2022

Very timely and very helpful customer service was great . I enjoyed working with Brendan. GreAt Guy More

by Preciousteasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden
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Feb 01, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Brendan and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

February 01, 2022

Michael provided excellent customer service . Prompt , courteous , accurate . He made for a great service visit . More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz
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Feb 01, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the five-star review for Ourisman Lexus of Rockville. We are happy to hear that Michael provided you with excellent customer service. See you next time!

February 01, 2022

Worked with Brendan in service and mechanic Peter both Professional and courteous A+ service Will keep using Ourisman Lexus ! More

by parkersmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan in service and Peter mechanic
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Feb 01, 2022 -

Ourisman Lexus of Rockville responded

Parker, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Brendan and Peter. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

February 01, 2022

My wife and I lease the cars periodically over 10 years at Lexus of Rockville. That alone is proof of our satisfaction. More

by rkihm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon @ service
Report | Print
Feb 01, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad that you continue to give Ourisman Lexus of Rockville your business. It makes us happy that you're a satisfied customer.

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