Ourisman Lexus of Rockville

Very friendly and professional. The service was excellent. Would come back again for future service. Thank you excellent. Would come back again for future service. Thank you More

Not many times in my life i would give 5 stars to a dealer. But we made a deal and the vehicle I purchased I thought had the one feature I was looking for. I double checked with the salesperson and t dealer. But we made a deal and the vehicle I purchased I thought had the one feature I was looking for. I double checked with the salesperson and they said yes it does. Then I was trying to use the feature a day later, but I could not figure it out. So ask salesman to help, turns out it is not on this year model, my mistake and theirs. I figure I am out of luck, nope they jump through hoops to get my what I needed. It is times that when things do not go right that true customer service shows, I believe this to be the case in my experience. More

The dealership was very very clean, and the employees were very very professional. Joshua, the salesman we talked with Answered all of our questions and was very accommodating, and patient with me. Joshu were very very professional. Joshua, the salesman we talked with Answered all of our questions and was very accommodating, and patient with me. Joshua was quite the gentleman. More

Very efficient. My car had scratched with white paint on both side . He removed the white paint for me . It looks much better. I am really appreciated it . both side . He removed the white paint for me . It looks much better. I am really appreciated it . More

Jimmy in service is always quick to get back to me and has taken care of anything we throw at him. My family and I are his customers for life has taken care of anything we throw at him. My family and I are his customers for life More

We had a nice experience with Chris and the dealership. They were forthright, transparent in pricing and overall, excellent customer care. They were forthright, transparent in pricing and overall, excellent customer care. More

They were true to their word on how long it took to perform the service! Comfy waiting room too! perform the service! Comfy waiting room too! More

Excellent service center. Very patient and informative help me make decisions. I have already recommended Ozzie Jones to a friend. help me make decisions. I have already recommended Ozzie Jones to a friend. More

Customer service is personal and professional. Pierre explained exactly what was needed and followed up the next day explained exactly what was needed and followed up the next day More

It’s a pleasure working with sales and service staff at this dealership, They do their best to make customers feel at home. The pricing is also reasonable. this dealership, They do their best to make customers feel at home. The pricing is also reasonable. More