
Ourisman Lexus of Rockville
Rockville, MD
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It’s a pleasure working with sales and service staff at this dealership, They do their best to make customers feel at home. The pricing is also reasonable. this dealership, They do their best to make customers feel at home. The pricing is also reasonable. More
I am positively surprised and delighted with Excellent service and management. I highly recommend Lexus Rockville to all Lexus owners. Thumbs uppp! service and management. I highly recommend Lexus Rockville to all Lexus owners. Thumbs uppp! More
Great service They treat you and your car with Great service They treat you and your car with respect. The service is always done in a timely manner Great service They treat you and your car with respect. The service is always done in a timely manner More
I have taken my Lexus 250c to Lexus of Rockvilke for services since I bought it there in 2013. My rep Shawn was extremely helpful and answered all my questions. Service was fast and efficient. services since I bought it there in 2013. My rep Shawn was extremely helpful and answered all my questions. Service was fast and efficient. More
This review is for the Lexus of Rockville service department and specifically Jimmy Baker. I rarely take the time to write reviews yet the consistently high level of customer service provided by Jimm department and specifically Jimmy Baker. I rarely take the time to write reviews yet the consistently high level of customer service provided by Jimmy Baker is truly exceptional. Most recently I had an unexpected issue of a nail in my tire moments before I needed to drive my daughter to the train station. The comfort of knowing I could drive to the dealership to be greeted by Jimmy who resolved my issue with genuine care and concern is something that keeps me loyal to this dealership. Thank you Jimmy and Lexus of Rockville. More
Quick to respond, very professional and cares about clients and their cars. Ann and Jose are consummate professionals. They work hard to satisfy your needs. clients and their cars. Ann and Jose are consummate professionals. They work hard to satisfy your needs. More