Ourisman Lexus of Rockville

The customer service in buying my first Lexus was fabulous. The staff was polite and attentive. I will definitely recommend them to others! fabulous. The staff was polite and attentive. I will definitely recommend them to others! More

Great and fast service. I was able to get in and out for my 5,000 Mike service in a little over an hour. my 5,000 Mike service in a little over an hour. More

Warranty work for Service Bulletin "Knocking Noise From Fuel Tank Area," L-SB-0046-18. Communication problems led to 10-day delay & required repeated calls on my part, otherwise work appears to have corre Fuel Tank Area," L-SB-0046-18. Communication problems led to 10-day delay & required repeated calls on my part, otherwise work appears to have corrected the malfunction. Some of the paperwork issued was incorrect, however, an apparent printout carryover. There was no charge. Earl in warranty parts was instrumental in quickly reordering parts, scheduling service & finally resolving the issue. Ki was helpful in explaining the cause. Pleasant waiting area & friendly staff, including Nelson, the service advisor. Would recommend. More

This dealership is awesome. Sasan Nevia and Shawn Solan were so helpful to me with my problem. They explained everything to me so I fully understood what was being done. were so helpful to me with my problem. They explained everything to me so I fully understood what was being done. More

It was such a great experience working with the staff, especially sales consultant Mr. Josh Kabira. Very professional, respectful and helpful answering all of my questions. I would recommend Ourisman especially sales consultant Mr. Josh Kabira. Very professional, respectful and helpful answering all of my questions. I would recommend Ourisman Lexus of Rockville to anyone in the market for a new or used vehicle. More

Outstanding:valet pick up, service and advisor!. Could not have been better will do it again w/out question not have been better will do it again w/out question More

Good greeting good reception have good estimate of time did good will come back again gave good advise did good will come back again gave good advise More

Service was good and efficient and they addressed all my car issues. Mike was very helpful and explain what was wrong with my car and what they did to fix it. car issues. Mike was very helpful and explain what was wrong with my car and what they did to fix it. More

Professional, dedicated, service provided in a timely and very competent way, maintenance done with best standards very competent way, maintenance done with best standards More

Very accommodating, they work with you. I wish they could make a few exceptions for Seniors. make a few exceptions for Seniors. More