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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,547 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,547 reviews

November 26, 2021

Makes servicing easy. Don’t recommend what you don’t need. Always a positive experience More

by Stephkf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Nov 29, 2021 -

Ourisman Lexus of Rockville responded

We're glad your service experiences here at Ourisman Lexus of Rockville are always positive ones! Thank you for the excellent review and for taking a moment to share - we'll be here if you need us down the road!

November 24, 2021

Excellent service department. We have been servicing our cars at this dealership for ten years, they have always taken car of our cars and kept them running without issues. More

by Fselekler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Nov 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your loyal business over the years and for trusting Ourisman Lexus of Rockville to keep your cars running smoothly! We are deeply grateful for your support. Drive safe, and see you next time!

November 24, 2021

Most excellent service. Fast, thorough and convenient. Best service I have had.consistently outstanding every time I have brought the car for service. More

by joel.kleinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Nov 29, 2021 -

Ourisman Lexus of Rockville responded

Hearing we provide the best service you've received truly makes our day, Joel. Thank you for the tremendous review and for being an Ourisman Lexus of Rockville client - we'll see you again next time!

November 24, 2021

Great services. I have been using their service for over 8 years. Will recommend to friends and families. More

by YangY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierr from service dept.
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Nov 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your kind recommendation! We truly appreciate you trusting Ourisman Lexus of Rockville with all of your auto service needs and look forward to working together for many more years to come.

November 24, 2021

Great service. Even after my 140K follow-up. They took care of me -thank you! More

by Jayshree M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
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Nov 27, 2021 -

Ourisman Lexus of Rockville responded

It's our pleasure to provide you with thorough service at Ourisman Lexus of Rockville! We're happy to hear our attentive care earned us your business, and we look forward to your next visit, Jayshree!

November 24, 2021

Let’s be honest, it’s never fun having to shell out hundreds or thousands of dollars to have your cars repaired but I can say that the dealers at Lexus of Rockville try to make it a little less painful More

by Christie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne (Ozzie)
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Nov 29, 2021 -

Ourisman Lexus of Rockville responded

Christie - We understand that the car service process can be challenging and it's great to hear that our team made it easier. Thank you for sharing this positive feedback! All of us at Ourisman Lexus of Rockville wish you safe driving.

November 23, 2021

Excellent service received from ourisman Lexus Rockville Thank very much Rosanne and team keep it up More

by Mathew Paily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosanne
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Nov 23, 2021 -

Ourisman Lexus of Rockville responded

Matthew, thanks for the great review of Ourisman Lexus of Rockville! We're pleased that our team delivered a wonderful service experience and that Rosanne was wonderful to work with.

November 23, 2021

Very efficient: easy to schedule, work done right the first time, prices seem to be reasonable (not the usual dealer rip-off). Loaners always available , even when asked for at the last minute. More

by razor_shampoo_0u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Nov 24, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the glowing review! We are so happy to hear that you had such a seamless service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

November 22, 2021

It was efficient and thorough and informative. My car is running well after the service More

by Cramer_jennifer_jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 22, 2021 -

Ourisman Lexus of Rockville responded

We are happy to see that our team handled your service appointment in a timely and professional manner. Thanks for choosing Ourisman Lexus of Rockville and we'll see you next time!

November 22, 2021

Reputable, knowledgeable technicians, caring service managers, take good care of their customers. Great job! Thanks! More

by OGlorieGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Baker
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

We really appreciate this great review of Ourisman Lexus of Rockville! Thanks for your confidence in our team's work.

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