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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,544 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,544 reviews

October 07, 2021

Doug was absolutely AMAZING! He went above and beyond to assist us with our new car and we highly recommend him. He made the entire experience fun! Give this man a huge raise! Thank you again Doug! 😊 More

by Catherine Mason-Linton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quander
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Oct 07, 2021 -

Catherine Mason-Linton responded

Lexus of Rockville Oct 7, 2021 Catherine Mason-Linton "Doug was absolutely AMAZING! He went above and beyond to..." Doug was absolutely AMAZING! He went above and beyond to assist us with our new car and we highly recommend him. He made the entire experience fun! Give this man a huge raise! Thank you again Doug! 😊

Oct 08, 2021 -

Ourisman Lexus of Rockville responded

Hello Catherine! We appreciate you taking the time to leave us with your kind review. We are so happy to hear Doug went above and beyond to make sure you went home in a car that is right for you. Enjoy the new ride and thank you for choosing Ourisman Lexus of Rockville!

October 06, 2021

I had a good experience at Rockville Lexus, Josh and I had a good experience at Rockville Lexus, Josh and Ryan were very friendly,helpful and Professional. This was the first time I spent less than a More

by teocoba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
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Oct 06, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your support and are happy to hear that you and your wife had such a successful purchase experience working with Josh, Ryan, and the Ourisman Lexus of Rockville team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

October 06, 2021

Serv rep pierr always gives outstanding customer service. Very knowledgeable very courteous. A++++ PRO REP More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierr
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Oct 06, 2021 -

Ourisman Lexus of Rockville responded

Hi Mike - Your glowing feedback means a lot to us! Thank you for choosing Ourisman Lexus of Rockville for your service needs, we look forward to welcoming you back for your next visit.

October 05, 2021

Always have a great experience at Rockville Lexus. Jimmy Baker always does a great job getting me through service without issues and as quickly as possible. Very professional and efficient! More

by Bonnie Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker - Service
Report | Print
Oct 05, 2021 -

Ourisman Lexus of Rockville responded

Bonnie, thank you for the great review! We are so happy to hear that you had such a successful service experience working with Jimmy and the team. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

October 05, 2021

Very professional. Quick and very good serviceI would Very professional. Quick and very good service I would recommend them to anyone. Thank you More

by beezercoffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
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Oct 05, 2021 -

Ourisman Lexus of Rockville responded

Thanks for the wonderful review of Ourisman Lexus of Rockville! It's meaningful that our team was professional and helpful. See you again soon!

October 05, 2021

Justin was very professional. He took time to explain all my options for servicing the brakes on my vehicle. Justin is a great asset to Ourisman Lexus of Rockville. More

by Dcpowers2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin- Service Advisor , Gabriela Ramos
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Oct 06, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your kind words - we feel lucky to have Justin on the team! From everyone here at Ourisman Lexus of Rockville, safe travels, and come back again next time!

October 04, 2021

Courteous friendly and efficient service. Jimmy was great. He seemed genuine and was very helpful More

by goneill460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Oct 04, 2021 -

Ourisman Lexus of Rockville responded

Efficient service with a smile is where we shine at Ourisman Lexus of Rockville! We're glad to hear that Jimmy's courteous and genuine care made your visit so positive. We thank you for leaving us 5 stars and look forward to taking excellent care of you again in the future!

October 03, 2021

Clean facility, bright, spacy and safe for customer - easy access to parking and garage to see available cars. More

by Van Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosanne Baggett
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Oct 04, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful shopping experience working with the Ourisman Lexus of Rockville team. We appreciate your support and hope to see you back again down the road!

October 02, 2021

Joshua in the Used sales department was professionally and knowledgeable on 350RX, I. brought. Thanks More

by Ghost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
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Oct 02, 2021 -

Ghost responded

I would definitely recommend any one who I run across that’s looking for a lexus. Joshua, got my vote for the best sales person.

Oct 02, 2021 -

Ourisman Lexus of Rockville responded

We deeply appreciate your kind words. It is great to see that Joshua is going the extra mile to wow our valued guests. Thanks for supporting Ourisman Lexus of Rockville and congrats on your new car!

October 01, 2021

Andres is an outstanding service manager. He is very efficient and knowledgeable and friendly to his customers. Thank you! More

by jimbacklin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Oct 01, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such an outstanding service experience working with Andres and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

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