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Ourisman Lexus of Rockville

Overview Reviews (2,514) Inventory (372)

Ourisman Lexus of Rockville

Name: Ourisman Lexus of Rockville
Address: 15501 Frederick Rd., Rockville, MD, 20855, US
Telephone: (301) 781-6878
Rating: 4.8

4.8

2,514 Reviews

15501 Frederick Rd., Rockville, Maryland 20855

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Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

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Ourisman Lexus of Rockville

Rockville, MD

Overview

Reviews

Vehicles

4.8

2,514 Reviews

Call Dealership (301) 781-6878

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15501 Frederick Rd.

Rockville, MD

20855

Directions

4.8

2,514 Reviews

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View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 8 Awards

Overview Reviews (2,514) Inventory (372)

Contact Ourisman Lexus of Rockville

Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

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buying experience customer service professional car service recommend dealer time service department delivery

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Showing 2,514 reviews

September 22, 2021

SERVICE VISIT

Jimmy was responsive and a great help. really appreciate the great service. He kept me posted and helped with all issues. the great service. He kept me posted and helped with all issues. More

by customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy Service Advisor

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Sep 22, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that Jimmy delivered such a seamless service experience. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

September 22, 2021

SERVICE VISIT

Jimmy is the BEST!! Extremely helpful in explaining what needs to be done . . . Very knowledgeable!! needs to be done . . . Very knowledgeable!! More

by GinaD

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gabriela Ramos

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Sep 22, 2021 -

GinaD responded

Jimmy is a Keeper!!

Sep 22, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review, Gina! We appreciate the kind words about Jimmy and will be sure to pass them along. We hope to see you back at Ourisman Lexus of Rockville down the road!

September 22, 2021

SERVICE VISIT

The service team was excellent. The person I worked with, Mike, was super helpful and kind. Mike, was super helpful and kind. More

by lsecco1lsecco

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike

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Sep 23, 2021 -

Ourisman Lexus of Rockville responded

We're glad to hear your service went over without a hitch! Thank you for the great review and for taking your maintenance needs to Ourisman Lexus of Rockville - we hope to see you again!

September 22, 2021

SALES VISIT - NEW

Mike J with service was very informative, professional and kind. Appreciated his time and welcoming demeanor. and kind. Appreciated his time and welcoming demeanor. More

by soniab

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Jankowitz

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Sep 23, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great feedback! We appreciate your business and are thrilled to hear that you enjoyed your experience working with Mike and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

September 21, 2021

SALES VISIT - NEW

Good experience working with this dealer no hassle buy virtual and delivery convenient for me virtual and delivery convenient for me More

by Billyfish

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rose

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Sep 21, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Ourisman Lexus of Rockville team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 21, 2021

SERVICE VISIT

Justin Furstenberg Did an excellent jobEverything I Justin Furstenberg Did an excellent job Everything I wanted was done right The detailing looks just great Justin Furstenberg Did an excellent job Everything I wanted was done right The detailing looks just great More

by Mvenit65

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Justin Furstenberg

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Sep 21, 2021 -

Ourisman Lexus of Rockville responded

Thanks so much for the kind words about Justin! We're happy that you're pleased with our team's work here at Ourisman Lexus of Rockville.

September 19, 2021

SERVICE VISIT

Great service and always on time. Honest recommendations given with no pressure to get additional service given with no pressure to get additional service More

by bjoinc

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gabriela Ramos

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Sep 19, 2021 -

Ourisman Lexus of Rockville responded

We are so pleased to hear you had a great experience with the Ourisman Lexus of Rockville team. Thank you for your support and we hope to see you again down the road. Take care!

September 19, 2021

SERVICE VISIT

Mike was very courteous and professional. My car was taken care of in a timely manner. Thank you taken care of in a timely manner. Thank you More

by Michelle Loya

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike

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Sep 20, 2021 -

Ourisman Lexus of Rockville responded

Michelle, thank you for the great review! Hearing that Mike went the extra mile to assist with your vehicle made our day. Safe travels, and we hope to earn your business again at Ourisman Lexus of Rockville!

September 18, 2021

SERVICE VISIT

Very professional and polite service at this dealership! Andreas in the Service Department did a great job when I recently took my car in. I appreciated his concern and efficiency. I had a good experience, Andreas in the Service Department did a great job when I recently took my car in. I appreciated his concern and efficiency. I had a good experience, and I’d highly recommend it. More

by Najafuller

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Andraes

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Sep 20, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you had such an outstanding service experience working with Andreas and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

September 18, 2021

SALES VISIT - NEW

I went another Lexus dealership at least 6X for same issue however they were unsuccessful in getting car repaired. Ourisman was able to get car repaired in one 2 visits. issue however they were unsuccessful in getting car repaired. Ourisman was able to get car repaired in one 2 visits. More

by yardie804

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

James Baker

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Sep 20, 2021 -

Ourisman Lexus of Rockville responded

Thank you for trusting Ourisman Lexus of Rockville to get the job done!

Ourisman Lexus of Rockville

Ourisman Lexus of Rockville Awards Awards

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