Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Lexus of Rockville
Rockville, MD
2,556 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,556 reviews
August 31, 2021
Great service as always from Ozzie Jones. Ozzie was very friendly and responsive. He was able to get my car serviced with great quality and I would highly recommend Ozzie. friendly and responsive. He was able to get my car serviced with great quality and I would highly recommend Ozzie. More
by TW
Employees Worked With
Ozzie Jones
August 30, 2021
The Service Manager was very professional and helped us understand the issue and the best way to fix the issue. No hidden charges, he did exactly as he said he would. understand the issue and the best way to fix the issue. No hidden charges, he did exactly as he said he would. More
by Aasia Bhatti
Employees Worked With
Mo Nagaria
August 27, 2021
Exceptional services with very friendly and helpful staff who knew what exactly I wanted. Plus the service was fast and efficient. Joe York made us feel best to buy our car of our own choosing. who knew what exactly I wanted. Plus the service was fast and efficient. Joe York made us feel best to buy our car of our own choosing. More
by narethmuong
Employees Worked With
Joseph York
August 26, 2021
As always, I received great service at Lexus of Rockville. Easy to make an appointment. Greeted promptly and with warmth. Service time was better than expected and follow up was timely. Rockville. Easy to make an appointment. Greeted promptly and with warmth. Service time was better than expected and follow up was timely. More
by Michael
Employees Worked With
Andres
August 26, 2021
It is still my to go services & dealership since 2010. The service department is very responsible and does great job whenever I need to. I like their work a lot. The service department is very responsible and does great job whenever I need to. I like their work a lot. More
by Xiaopingb5
Employees Worked With
Osborne Jon’s
August 25, 2021
The reason I remain a loyal customer of Lexus in Rockville is both the new sales and service departments are absolutely a pleasure to do business with, a rarity nowadays. Rockville is both the new sales and service departments are absolutely a pleasure to do business with, a rarity nowadays. More
by Robert
Employees Worked With
Roseanne Baggett
August 23, 2021
My Lexus had a factory recall and this was the first time I have visited Ourisman Lexus. Quite frankly one of the best experiences I have had with a dealer highly recommended hope to see them soon I have visited Ourisman Lexus. Quite frankly one of the best experiences I have had with a dealer highly recommended hope to see them soon More
by Jon
Employees Worked With
Gabriela Ramos
