Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,545 Reviews
Contact Dealership
View Awards

15501 Frederick Rd.

Rockville, MD

20855

Directions

By Type

Showing 2,545 reviews

July 06, 2021

Service here is awesome. Osborne kept me informed of pricing and progress every step of the way, and the waiting area was the most comfortable I have ever been in. More

by SMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne
Report | Print
Jul 06, 2021 -

Ourisman Lexus of Rockville responded

It is gratifying to hear that Osborne and the team gave you such a positive service experience! Thank you for choosing Ourisman Lexus of Rockville and for taking the time to review our work. Drive safely!

July 06, 2021

Great service for Lexus vehicles provided by excellent staff. Fast, efficient service is provided by a knowledgeable group of technicians who know Lexus vehicles, of any age or type, top to bottom. More

by Laser 12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz
Report | Print
Jul 06, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share! Hearing that you had such an efficient and successful service experience working with the Ourisman Lexus of Rockville team made our day. Drive safely, and we hope to see you back again down the road!

July 06, 2021

Ozzie is consumate professional. Creates sense of confidence and trust in work being performed. Essential in todays competitive world. Tech, Ron Fok, excelellent also. Car has never run better than n More

by cris953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne Jones, Ronald Fof
Report | Print
Jul 06, 2021 -

Ourisman Lexus of Rockville responded

We appreciate you leaving great endorsements for Ozzie and the rest of the Ourisman Lexus of Rockville Team. We're honored to service your vehicle and hope to see you again next time.

July 06, 2021

My experience with Lexus has always been first class. The service is always prompt and courteous and the service advisors always keep you updated throughout the process. More

by Kevin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Furstenberg
Report | Print
Jul 06, 2021 -

Ourisman Lexus of Rockville responded

Kevin - We love to hear that you can depend on our Ourisman Lexus of Rockville team for communicative, helpful service. Thank you for trusting us with your vehicle! We look forward to working together in the future.

July 06, 2021

Professional and willing to work with you to the bitter end! On my third Lexus with this dealership so they must be doing something right! More

by MoJo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Arnold
Report | Print
Jul 07, 2021 -

Ourisman Lexus of Rockville responded

Your positive feedback means the world to all of us at Ourisman Lexus of Rockville! We are happy to hear that you had such a successful experience finding your third Lexus. Your continued confidence makes our day and we hope to see you next time. Take care!

July 05, 2021

I had service performed and it went smoothly and without surprise as usual. More

by Jtpayne2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Miranda
Report | Print
Jul 06, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you again down the road!

July 03, 2021

Very impressed with how the dealership looked and the professionalism of our sales person - Joe. Appreciated that he actually brought the car for me to see. More

by Oggieone3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesph
Report | Print
Jul 06, 2021 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Joe could be a help. Thank you for trusting the Ourisman Lexus of Rockville team with your business - we hope to have the pleasure of working with you again soon!

July 03, 2021

All the people I dealt with were very courteous, helpful, patient and extremely knowledgeable about their product. The time spent in the process was a lot shorter then in previous experiences with other deal More

by Kiel4258@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny, Gabriela Ramos
Report | Print
Jul 06, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the stellar feedback - we'll be sure to pass it along to the team! We appreciate you supporting Ourisman Lexus of Rockville and hope to have the pleasure of working with you again soon.

July 02, 2021

Hands down one of the best dealers I’ve encountered. From the beginning of the deal all the way to finish. Very professional and they will work with you!!!! More

by LS 180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Jul 02, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back!

July 02, 2021

Took the time to explain the repair that was needed instead of saying this is what you need to have done with no explanation why. More

by SDT1913
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Jankowitz
Report | Print
Jul 02, 2021 -

Ourisman Lexus of Rockville responded

All of us at Ourisman Lexus of Rockville appreciate the time you took to leave us your five stars. Providing informative service for our guests is our goal so we are happy to hear the team took care of you. Let us know if we can be of assistance again next time. Drive safe!

1
...
188
189
190
...
255