Ourisman Lexus of Rockville

Dealing with Lexus Service center is a breeze, absolutely everyone is super friendly, courteous, genuinely willing to help and listen. Thank you so much guys! everyone is super friendly, courteous, genuinely willing to help and listen. Thank you so much guys! More

Excellent service! Really friendly and attentive. Plenty of people working and took my car right away. Making an appointment was easy. Drop off and pick up ran really well. of people working and took my car right away. Making an appointment was easy. Drop off and pick up ran really well. More

Attentive, keep you posted in the progress of the service, and making sure you are completely satisfied. Excellent quality service. Nice complimentary valet service given. service, and making sure you are completely satisfied. Excellent quality service. Nice complimentary valet service given. More

I scheduled a pickup and return of my vehicle for service. A few days before the scheduled date, I called to confirm but the service department had me dropping off my vehicle. That error was immediat service. A few days before the scheduled date, I called to confirm but the service department had me dropping off my vehicle. That error was immediately corrected and from them on everything went smoothly. My service advisor was courteous, knowledgeable and easy to deal with. He had the car delivered to me at the time I requested. More

I researched the area for the best deal and Oursman was the winner. I love my Lexus and appreciated the over the phone training I received on all the gadgets. I can now enjoy all the bells and whistles. the winner. I love my Lexus and appreciated the over the phone training I received on all the gadgets. I can now enjoy all the bells and whistles. Thanks for a beautiful crossover that rides like a dream. More

We just bought a Lexus (our sixth) LS500 from Seth Hamm The attention and service that we have received over many years has been simply outstanding. Seth is very knowledgeable and explains features quite The attention and service that we have received over many years has been simply outstanding. Seth is very knowledgeable and explains features quite effectively and thoroughly. He has always followed through and delivered on his commitments.. More

Service at Lexus always great. Mike J was very helpful. We are new to the area so we were happy to get the same professional and efficient service we have come to expect from Lexus. We are new to the area so we were happy to get the same professional and efficient service we have come to expect from Lexus. More

Jimmy provided excellent customer service to me when I got my car serviced last week. He explained everything to me fully, listened, and reminded me about the workstations so I could work comfortably on m got my car serviced last week. He explained everything to me fully, listened, and reminded me about the workstations so I could work comfortably on my laptop while I waited. The on line appointment feature was convenient also. Thanks, Jimmy! More

Pei Pei and the Lexus dealership in Rockville provided very good service and settled down our lLexus purchase very efficiently. Also Pei Pei is very good to follow up what we need. very good service and settled down our lLexus purchase very efficiently. Also Pei Pei is very good to follow up what we need. More

The entire staff were friendly and attentive. Our salesperson was excellent and great to work with. Really a pleasure. The financial person make the purchase seamless and not stressful. salesperson was excellent and great to work with. Really a pleasure. The financial person make the purchase seamless and not stressful. More