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Ourisman Lexus of Rockville
Rockville, MD
2,542 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,542 reviews
April 17, 2021
I received and excellent service. I was informed of my options and received very good advice on the issues that may require future attention. I am very satisfied. options and received very good advice on the issues that may require future attention. I am very satisfied. More
by jorebla
Employees Worked With
Justin Furstenberg, Gabriela Ramos
April 16, 2021
Excellent dealership. Good service, Good people. I will definitely return to this dealership. Aaron Gutierrez is an excellent service advisor and communicator. This will be my dealership as long as I own a definitely return to this dealership. Aaron Gutierrez is an excellent service advisor and communicator. This will be my dealership as long as I own a Lexus. More
by Al
Employees Worked With
Aaron Gutierrez
April 15, 2021
Jimmy was Very nice, understood my budget so didn’t over push work, gave me a discount and made me feel very calm and welcomed as a customer. push work, gave me a discount and made me feel very calm and welcomed as a customer. More
by Dnwilson
Employees Worked With
Jimmy, Gabriela Ramos
April 14, 2021
Great, responsive service. Very happy with my most recent experience with Mike. I had an issue that got resolved quickly. Due to covid, my car was even picked up at my house experience with Mike. I had an issue that got resolved quickly. Due to covid, my car was even picked up at my house More
by Kyl
Employees Worked With
Gabriela Ramos
April 11, 2021
I love Lexus service ! They take your needs and work with you . We are seniors , have a lot of concerns but Tony took care of us . So much so I called his cell several times during and even once after. Alway you . We are seniors , have a lot of concerns but Tony took care of us . So much so I called his cell several times during and even once after. Always more then helpful . Finance was super ! Called banks getting us best rate , kept us calm and explained why and what we were signing . Great place to do business . Lexus means to take care of their customers in Rockville do truly get treated like family More
by Vicky m
Employees Worked With
Tony sales
April 11, 2021
Service team was extremely friendly and got a major service for me taken care of in no time. Justin was clear and communicative and addressed everything for my car. Overall great experience as always w service for me taken care of in no time. Justin was clear and communicative and addressed everything for my car. Overall great experience as always when working with Justin! More
by Jonnymaa
Employees Worked With
Justin
April 11, 2021
Friendly dealership. YK worked patiently and smoothly with me through the whole process! Had the cars ready when I scheduled the test drive and explained all features throughly. with me through the whole process! Had the cars ready when I scheduled the test drive and explained all features throughly. More
by CGA
Employees Worked With
Oluyinka
