Ourisman Lexus of Rockville

I love this location!! I started buying my cars from here years ago and I have no complaints regarding any aspects of their service. They have remained top notch since my first encounter. More importantly, t years ago and I have no complaints regarding any aspects of their service. They have remained top notch since my first encounter. More importantly, their superior customer service remains consistent. In particular, my service advisor Jim Baker. No matter how long I go between visits, Jim always greets me with a smile and always remembers my name. The 60 plus minute drive it takes me To get there from my home is worth every mile!! Kudos to the dealership and Jim Baker!! More

I liked my experience with my salesman mr OLUYUNKA. he wa a power house of energy and was most helpful is selling me the RX350 wa a power house of energy and was most helpful is selling me the RX350 More

I had the opportunity to work with Athanasios and the staff from Ourisman Lexus of Rockville and it was a great, efficient and seamless experience! staff from Ourisman Lexus of Rockville and it was a great, efficient and seamless experience! More

Before I made it to the showroom door I was greeted by a mgr and he got a salesman to help.Tony was very friendly and I purchased it the same day and Tony delivered it to my home after a scratch was fixed i mgr and he got a salesman to help.Tony was very friendly and I purchased it the same day and Tony delivered it to my home after a scratch was fixed in 2 days. More

My wife and I have been getting our car serviced at Lexus in Rockville for several years. The service is excellent. They are always on time very clean and provide excellent advice on what needs to be done. W in Rockville for several years. The service is excellent. They are always on time very clean and provide excellent advice on what needs to be done. We would highly recommend them More

Provides excellent service. I have taking my 2018 Lexus here from the very beginning and very happy with their overall customer service. I trust their advice and take it to be unbiased. here from the very beginning and very happy with their overall customer service. I trust their advice and take it to be unbiased. More

Friendly staff members and great customer service. I will bring my vehicle back here in the future. Will definitely recommend this dealership to friends and family. bring my vehicle back here in the future. Will definitely recommend this dealership to friends and family. More

My serv rep Pierr is very professional and everything with my car comes back perfect. Thanks for the great service. Customer service is an A++++ with my car comes back perfect. Thanks for the great service. Customer service is an A++++ More

Friendly, professional care by Jimmy Baker. I have appreciated his support for and attention to me and my Lexus over the years. Jimmy has been my service advisor since the car was purchased in 2007. appreciated his support for and attention to me and my Lexus over the years. Jimmy has been my service advisor since the car was purchased in 2007. More

It was very courteous and pleasant.Tires came after 4 It was very courteous and pleasant. Tires came after 4 days but Aaron was updating the status very promptly. The loaner car was very handy It was very courteous and pleasant. Tires came after 4 days but Aaron was updating the status very promptly. The loaner car was very handy More