Ourisman Lexus of Rockville

One reason I continue to buy a Lexus: excellent service at Lexus of Rockville. Service reps are friendly, helpful. They explain everything clearly, give honest time estimates. Waiting room is clean and at Lexus of Rockville. Service reps are friendly, helpful. They explain everything clearly, give honest time estimates. Waiting room is clean and spacious. I miss the chocolate chip cookies from pre-Covid times! Thank you Lexus of Rockville. More

Excellent. From the time the driver picked up my car until they got it back to me everything ran smoothly. The report was clear and simply read until they got it back to me everything ran smoothly. The report was clear and simply read More

Shawn was great! We discussed what work needed to be done and then kept me updated on progress. They tested the battery and found it needed replacement. So thankful I was able to replace it BEFORE it done and then kept me updated on progress. They tested the battery and found it needed replacement. So thankful I was able to replace it BEFORE it failed completely which might have left me stranded somewhere!! Yay! More

I have known Jim Baker since 2013. He is great all the I have known Jim Baker since 2013. He is great all the time on friendliness, knowledge, and efficiency! Give him an A + and a bonus. I have known Jim Baker since 2013. He is great all the time on friendliness, knowledge, and efficiency! Give him an A + and a bonus. More

Really nice guy! Really polite! Definitely feels good when every time getting my service done there. Will definitely go back for the service next time! when every time getting my service done there. Will definitely go back for the service next time! More

I love this location!! I started buying my cars from here years ago and I have no complaints regarding any aspects of their service. They have remained top notch since my first encounter. More importantly, t years ago and I have no complaints regarding any aspects of their service. They have remained top notch since my first encounter. More importantly, their superior customer service remains consistent. In particular, my service advisor Jim Baker. No matter how long I go between visits, Jim always greets me with a smile and always remembers my name. The 60 plus minute drive it takes me To get there from my home is worth every mile!! Kudos to the dealership and Jim Baker!! More

I liked my experience with my salesman mr OLUYUNKA. he wa a power house of energy and was most helpful is selling me the RX350 wa a power house of energy and was most helpful is selling me the RX350 More

I had the opportunity to work with Athanasios and the staff from Ourisman Lexus of Rockville and it was a great, efficient and seamless experience! staff from Ourisman Lexus of Rockville and it was a great, efficient and seamless experience! More

Before I made it to the showroom door I was greeted by a mgr and he got a salesman to help.Tony was very friendly and I purchased it the same day and Tony delivered it to my home after a scratch was fixed i mgr and he got a salesman to help.Tony was very friendly and I purchased it the same day and Tony delivered it to my home after a scratch was fixed in 2 days. More

My wife and I have been getting our car serviced at Lexus in Rockville for several years. The service is excellent. They are always on time very clean and provide excellent advice on what needs to be done. W in Rockville for several years. The service is excellent. They are always on time very clean and provide excellent advice on what needs to be done. We would highly recommend them More