Ourisman Lexus of Rockville

It was an excellent experience and the best car-buying experience we have had. Danny, Willie & Sasan were cordial, professional and knowledgeable. We had looked at the car online and follow-up was quick. experience we have had. Danny, Willie & Sasan were cordial, professional and knowledgeable. We had looked at the car online and follow-up was quick. Even though we arrived early, the car was gassed, warmed-up and ready for us to test. More

Everyone I worked with was professional, courteous and knowledgeable. My salesperson Doug Quander was exceptional. I never felt pressured to buy the vehicle or any packages. knowledgeable. My salesperson Doug Quander was exceptional. I never felt pressured to buy the vehicle or any packages. More

My experience with Lexus of Rockville Md was more than I expected! My salesperson Roseanne was very informative and guided us through the whole process! They have gained a customer for life! expected! My salesperson Roseanne was very informative and guided us through the whole process! They have gained a customer for life! More

Excellent is the word that justifies the treatment one gets with Seth. Patient, informative, ever ready, knowledgeable and very respectful. It was lovely to have found you!! gets with Seth. Patient, informative, ever ready, knowledgeable and very respectful. It was lovely to have found you!! More

Very helpful and very patient. We’re extremely kind and did not attempt to push anything onto us such as unnecessary warranties. Someone was quick to help us find exactly what we were looking for! did not attempt to push anything onto us such as unnecessary warranties. Someone was quick to help us find exactly what we were looking for! More

Yaw was a true professional with every aspect of the purchase and was patient with me during my visit to the Rockville Lexus location. The finance department Jame was very courteous and helpful. purchase and was patient with me during my visit to the Rockville Lexus location. The finance department Jame was very courteous and helpful. More

Professionalism started with my initial call. The person who answered the phone listened to what I was asking, and got me to the right person. My salesman was knowledgeable and answered all my questions. I who answered the phone listened to what I was asking, and got me to the right person. My salesman was knowledgeable and answered all my questions. I never felt pressured at all. The experience ended with the financial department, and the were the same More

My car buying experience was amazing!! Having purchased multiple Lexuses from my finance advisor & manager at Lexus of Rockville, Ms. Adnan, I started with her. I continued with my sales advisor Mr. Seth multiple Lexuses from my finance advisor & manager at Lexus of Rockville, Ms. Adnan, I started with her. I continued with my sales advisor Mr. Seth Hamm, a wealth of product and vehicle knowledge, who went above and beyond to consult me on the best vehicle to suit my needs. Both professionals stayed after hours, away from their families, in the COVID-19 environment, to seamlessly close my deal. Best of all, I didn’t need to haggle, they came prepared with best pricing ahead of time and there was no back-and-forth between the sales advisor and manager, which is a major turnoff that I’ve noticed in other car buying experiences. I believe this is unique to the teamwork between Ms. Adnan & Mr. Hamm. I am ecstatic! More

Josh was excellent and patient whith our decisions! Professional and respectful! Would highly recommend! The image of Lexus is well represented at Ourisman Lexus of Rockville! Professional and respectful! Would highly recommend! The image of Lexus is well represented at Ourisman Lexus of Rockville! More

I found the dealership to have great customer service. The experience was a good one. I am sure I will keep them in mind the next time. The experience was a good one. I am sure I will keep them in mind the next time. More