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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,509 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,509 reviews

January 11, 2021

Bill is a professional sales expert -Knowledgeable, Bill is a professional sales expert - Knowledgeable, analytical, responsive to questions and requests, and thorough in providing information and data More

by MMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lum
Jan 12, 2021 -

Ourisman Lexus of Rockville responded

Thank you for sharing so many kind words about Bill! We are delighted to hear that he helped you get into your Lexus IS 300 and earned your five stars. Our team at Ourisman Lexus of Rockville is grateful for your business and we wish you safe driving!

January 09, 2021

Excellent knowledgeable staff Exceptional experience for Excellent knowledgeable staff Exceptional experience for me,on walking 🚶🏾‍♀️ to talk with YK . He took his time to acknowledge my need and match m More

by KEEM 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
YK, Gabriela Ramos
Jan 10, 2021 -

Ourisman Lexus of Rockville responded

Thank you for trusting Ourisman Lexus of Rockville with your business. It is our goal to find the best option for guests and we're glad that came through to you!

January 09, 2021

Excellent and professional customer service- would definitely recommend Ourisman Lexus YK in sales was awesome and went out of his way to make a sale and obtain customer satisfaction More

by mconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr YK in sales
Jan 11, 2021 -

Ourisman Lexus of Rockville responded

Congratulations on your new vehicle! We strive to deliver a successful purchase experience, and it is wonderful to hear that the team left the right impression. We are wishing you many safe and happy miles and hope to see you back at Ourisman Lexus of Rockville!

January 09, 2021

The location is very convenient, the staff very friendly ,great service overall !Very happy with my purchase. Excelent service provided by Tony!I highly recommend him. Jorge. More

by dumenigo73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rincon
Jan 10, 2021 -

Ourisman Lexus of Rockville responded

Thank you for posting your feedback. Here at Ourisman Lexus of Rockville, it is our goal to deliver exceptional service and we're glad to hear that Tony hit the mark!

January 09, 2021

Danny gave me great customer service. Very friendly and informative. He showed me the nice features. Im very happy with my new Lexus. Highly recommend! More

by zaid.almaatok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 11, 2021 -

Ourisman Lexus of Rockville responded

We couldn't be happier that Danny gave you a five-star experience here at Ourisman Lexus of Rockville. Thank you for your business and kind recommendation of our team. Congratulations on your new Lexus!

January 08, 2021

i live in virginia and had bought 3 350rx @chantilly lexux anyway i decided to come by ourisman lexus of rockville md. and so glad to meet Tony he was great and didn’t waste any of my time and gave me t More

by nailsalon5330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 08, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Ourisman Lexus of Rockville, and we will be sure to let Tony know that you appreciate his help. We hope that you continue to enjoy your Lexus RX 350 F-Sport!

January 07, 2021

Excellent service provided by Yaw. He has a great attitude and patiently showed me several vehicles so that I could pick the right one. The entire staff was very good. More

by KAWALDEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaw, Gabriela Ramos
Jan 08, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking time out of your day to commend Yaw! We love to hear that he helped you drive home from Ourisman Lexus of Rockville in the right vehicle for you. We hope for the chance to work together in the future!

January 05, 2021

The service was awesome, especially the salesman Kewei Wu. He is knowledgeable, patient, helpful, and considerate. He shared the details about the vehicle to assist me in making the final decision. More

by Tan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kewei Wu
Jan 05, 2021 -

Ourisman Lexus of Rockville responded

There are so many compliments in your review which we love! It's wonderful to hear that Kewei helped make your car-buying experience such a success. Thank you for trusting Ourisman Lexus of Rockville with your business!

January 04, 2021

Lexus of Rockville made it easy to buy a car. The salesman was knowledgeable and not pushy, the selection was good and the process was painless and pretty efficient. This is my third time buying from More

by Ekc0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Muboyayi
Jan 04, 2021 -

Ourisman Lexus of Rockville responded

Thank you for shopping at Ourisman Lexus of Rockville and for sharing this feedback. We strive to deliver a friendly, seamless experience and are glad to hear that our team was helpful during your recent visit. We appreciate your repeat business!

January 02, 2021

The experience that my wife and I experienced with Hugo was outstanding!! He was very patient with us as we test drove approximately 10 different vehicles at the dealership. Hugo answered all of our questi More

by spot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo and Juan
Jan 05, 2021 -

Ourisman Lexus of Rockville responded

A big thanks to you and your wife for trusting Ourisman Lexus of Rockville with this purchase! It's wonderful to hear that Hugo helped you find exactly the right vehicle for you and answered all of your questions so you could be confident in your purchase. We are so grateful for your business!

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