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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,534 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,534 reviews

January 26, 2021

We have purchased and leased cars here for 7 years now and always return! Our “go to” salesman is Seth and he is attentive, knowledgeable and professional. Highly recommend! More

by mfitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth
Jan 27, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are grateful for your longtime business here at Ourisman Lexus of Rockville, and we will be sure to let Seth know that you appreciate his help. We look forward to working with you for years to come!

January 25, 2021

Joao is one of the nicest person you can meet if you wanna buy a car or even just a quick chat about which car to buy. Highly recommend this place. And they have the best inventory of used cars as well. More

by Naitik1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joao, Gabriela Ramos
Jan 25, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Joao. Drive safely in your new vehicle, and we hope to see you back at Ourisman Lexus of Rockville down the road!

January 25, 2021

It was an excellent experience and the best car-buying experience we have had. Danny, Willie & Sasan were cordial, professional and knowledgeable. We had looked at the car online and follow-up was quick. More

by old63hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny , Willie Savage, Sasan Nevai
Jan 25, 2021 -

Ourisman Lexus of Rockville responded

For you to say that you had your best car-buying experience at Ourisman Lexus of Rockville makes us smile! We appreciate you mentioning Danny, Willie, and Sasan and sharing so many compliments. Thank you for your business!

January 24, 2021

Everyone I worked with was professional, courteous and knowledgeable. My salesperson Doug Quander was exceptional. I never felt pressured to buy the vehicle or any packages. More

by Khkittylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quander
Jan 25, 2021 -

Ourisman Lexus of Rockville responded

We are delighted to hear that Doug delivered a pressure-free car-buying experience. Thank you so much for sharing so many kind words about our Ourisman Lexus of Rockville team! We hope that your new vehicle is treating you well.

January 23, 2021

My experience with Lexus of Rockville Md was more than I expected! My salesperson Roseanne was very informative and guided us through the whole process! They have gained a customer for life! More

by Barbararuffin9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roseanne Baggett
Jan 25, 2021 -

Ourisman Lexus of Rockville responded

Barbara - Welcome to the Ourisman Lexus of Rockville family! We are very happy to hear that Roseanne made your car-buying experience five-star worthy. Thank you so much for sharing this review!

January 21, 2021

Excellent is the word that justifies the treatment one gets with Seth. Patient, informative, ever ready, knowledgeable and very respectful. It was lovely to have found you!! More

by Sushil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Jan 22, 2021 -

Ourisman Lexus of Rockville responded

This feedback about Seth makes our day! It is gratifying to know that he has delivered such a high level of service and care to you. Thank you for choosing Ourisman Lexus of Rockville, we look forward to working with you in the future!

January 20, 2021

Very helpful and very patient. We’re extremely kind and did not attempt to push anything onto us such as unnecessary warranties. Someone was quick to help us find exactly what we were looking for! More

by dakotaparker17
Recommend Dealer
Yes
Employees Worked With
Kofi
Jan 20, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the kind words, Dakota! We appreciate your business and are happy to hear that the team delivered such a pressure-free and straightforward experience. Congratulations on your new vehicle, and drive safely! We hope to see you back at Ourisman Lexus of Rockville for your first oil change!

January 17, 2021

Yaw was a true professional with every aspect of the purchase and was patient with me during my visit to the Rockville Lexus location. The finance department Jame was very courteous and helpful. More

by Jeff B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaw
Jan 18, 2021 -

Ourisman Lexus of Rockville responded

Jeff, thank you for taking the time to leave us a review! We are so glad our team took such good care of you here at Ourisman Lexus of Rockville, and we will be sure to pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

January 17, 2021

Professionalism started with my initial call. The person who answered the phone listened to what I was asking, and got me to the right person. My salesman was knowledgeable and answered all my questions. I More

by Evansh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yk, Gabriela Ramos
Jan 18, 2021 -

Ourisman Lexus of Rockville responded

We are very happy to hear that you received knowledgable service and had a pressure-free car-buying experience working with our Ourisman Lexus of Rockville team. Thank you so much for trusting us with this purchase! We hope that your new vehicle is treating you well.

January 14, 2021

My car buying experience was amazing!! Having purchased multiple Lexuses from my finance advisor & manager at Lexus of Rockville, Ms. Adnan, I started with her. I continued with my sales advisor Mr. Seth More

by Whits Props
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Jan 14, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for the review! We're grateful to have you as a loyal Lexus of Rockville customer and it's so great to hear that our team went above and beyond to deliver such a rewarding buying experience. We will be sure to let Seth and our team know that you appreciate their help, and we hope that you continue to enjoy your newly purchased vehicle!

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