Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Lexus of Rockville
Rockville, MD
2,534 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,534 reviews
January 13, 2021
Josh was excellent and patient whith our decisions! Professional and respectful! Would highly recommend! The image of Lexus is well represented at Ourisman Lexus of Rockville! Professional and respectful! Would highly recommend! The image of Lexus is well represented at Ourisman Lexus of Rockville! More
by mike.d.mcclure
Employees Worked With
Amal Adnan, Gabriela Ramos
January 12, 2021
Josh, Pierre and Sasan were very knowledgeable and easy to work with. I was pleased with the overall experience and plan to buy my future vehicles from this dealership. to work with. I was pleased with the overall experience and plan to buy my future vehicles from this dealership. More
by E.vgoffin
Employees Worked With
Josh Kabira, Pierre Ndiaye, Sasan Nevai
January 11, 2021
Bill is a professional sales expert -Knowledgeable, Bill is a professional sales expert - Knowledgeable, analytical, responsive to questions and requests, and thorough in providing information and data Bill is a professional sales expert - Knowledgeable, analytical, responsive to questions and requests, and thorough in providing information and data about the various models and options. As a result, I am thrilled with my previously owned Lexus IS 300 and the superior service Bill provided for the transaction. More
by MMG
Employees Worked With
Bill Lum
January 09, 2021
Excellent knowledgeable staff Exceptional experience for Excellent knowledgeable staff Exceptional experience for me,on walking 🚶🏾♀️ to talk with YK . He took his time to acknowledge my need and match m Excellent knowledgeable staff Exceptional experience for me,on walking 🚶🏾♀️ to talk with YK . He took his time to acknowledge my need and match me with a clear straight to point how this will suit my need,match me with understanding financial officer with knowledge of the business .♥️✅ More
by KEEM 1
Employees Worked With
YK, Gabriela Ramos
January 09, 2021
Excellent and professional customer service- would definitely recommend Ourisman Lexus YK in sales was awesome and went out of his way to make a sale and obtain customer satisfaction definitely recommend Ourisman Lexus YK in sales was awesome and went out of his way to make a sale and obtain customer satisfaction More
by mconway
Employees Worked With
Mr YK in sales
January 09, 2021
The location is very convenient, the staff very friendly ,great service overall !Very happy with my purchase. Excelent service provided by Tony!I highly recommend him. Jorge. ,great service overall !Very happy with my purchase. Excelent service provided by Tony!I highly recommend him. Jorge. More
by dumenigo73
Employees Worked With
Tony Rincon
January 09, 2021
Danny gave me great customer service. Very friendly and informative. He showed me the nice features. Im very happy with my new Lexus. Highly recommend! informative. He showed me the nice features. Im very happy with my new Lexus. Highly recommend! More
by zaid.almaatok
Employees Worked With
Danny
