Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,542 Reviews
Contact Dealership
View Awards

15501 Frederick Rd.

Rockville, MD

20855

Directions

By Type

Showing 2,542 reviews

September 24, 2024

Customer service is the best. Tim Woods the sales has outstanding knowledge, is very professional, and friendly. More

by gtekolla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Woods, Jeannette Shalaby, Jesse Drost
Report | Print
Sep 24, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the kind words! We're delighted to hear that Tim Woods provided outstanding service at Ourisman Lexus of Rockville. Enjoy your new vehicle!

September 20, 2024

Xuemei had the right car ready for us to look at. She did a good job. More

by Otis
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xuemei, Jeannette Shalaby, Jesse Drost
Report | Print
Sep 20, 2024 -

Ourisman Lexus of Rockville responded

Otis, we are glad to hear that Xuemei had the right car ready promptly! Thanks for working with the Ourisman Lexus of Rockville team.

September 20, 2024

The usual excellent service. I have been a customer for 30 years. I keep coming back for new cars, and for servicing my vehicles. More

by Bandido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike K
Report | Print
Sep 23, 2024 -

Ourisman Lexus of Rockville responded

Thank you for being a loyal customer of Ourisman Lexus of Rockville for 30 years! We're delighted to hear that our service continues to meet your expectations. Looking forward to serving you again soon!

September 20, 2024

Service was Excellent. Mike Jankowitz is an Outstanding Service Manager, Professional, Knowledgeable, Polite and very Efficient. More

by Mr. K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wood, Rosanne Baggett, Jesse Drost
Report | Print
Sep 20, 2024 -

Ourisman Lexus of Rockville responded

Thank you for highlighting Mike's exceptional service at Ourisman Lexus of Rockville! We're glad to hear he provided a professional and efficient experience.

September 19, 2024

Quick, fast and efficient. Good job informing me of price and when work would be done. Also offered loaner car More

by swyang12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Sep 19, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the feedback! We're glad to hear that our team at Ourisman Lexus of Rockville provided quick and efficient service. We appreciate your support and look forward to serving you again!

September 19, 2024

awesome service, was done on time and everyone is courteous. Justin at Service and Ali at Sales are just awesome. More

by bhargavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juston, Ali, Jeannette Shalaby, Jesse Drost
Report | Print
Sep 19, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the fantastic feedback! We're delighted to hear that Justin and Ali provided excellent service at Ourisman Lexus of Rockville. We appreciate your support!

September 19, 2024

Excellent service as always! Ozzie Jones makes sure everything is done properly and on time. The best! More

by donnied703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Jones
Report | Print
Sep 20, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the fantastic feedback! We're delighted to hear that Ozzie and our team at Ourisman Lexus of Rockville provided excellent service. We appreciate your continued support!

September 19, 2024

I had an excellent experience purchasing a new vehicle with Thanasis Tsounis. He was very responsive to my questions and needs and was able to find a vehicle that met my expectations. Definitely a posit More

by a.cesare
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thanasis Tsounis
Report | Print
Sep 20, 2024 -

Ourisman Lexus of Rockville responded

Thank you for sharing your positive experience with Thanasis at Ourisman Lexus of Rockville! We're glad to hear he was responsive and able to meet your expectations. Enjoy the new vehicle!

September 18, 2024

Dealership was nice and clean. While waiting for service to get done, they were offering cup cakes to people in the waiting room. More

by HiJinks
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Sep 18, 2024 -

Ourisman Lexus of Rockville responded

We're glad to hear you enjoyed your visit and the cupcakes at Ourisman Lexus of Rockville! Thanks for sharing your experience with us.

September 18, 2024

Omar was amazing! ! He made my experience as painless as possible by including coupons to reduce the cost of repairs needed. I will recommend Omar and Lexus of Roc More

by Lorraine.lippman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Sep 18, 2024 -

Ourisman Lexus of Rockville responded

Lorraine, we're delighted to hear that Omar made your experience at Ourisman Lexus of Rockville so smooth and cost-effective. Thanks for recommending us!

1
...
21
22
23
...
255