
Ourisman Lexus of Rockville
Rockville, MD
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From my first visit I was treated with respect and assistance. It has been a positive experience to the point of deciding to purchase the vehicle that I originally leased and the service just continue assistance. It has been a positive experience to the point of deciding to purchase the vehicle that I originally leased and the service just continued. More
Welcoming and accommodating, gave me my desired appointment time. This was very important to me, as I was traveling through Rockville from out of town. appointment time. This was very important to me, as I was traveling through Rockville from out of town. More
Ourisman Lexus of Rockville provides excellent experience during the scheduled services. They have motivated and very enthusiastic service team members. during the scheduled services. They have motivated and very enthusiastic service team members. More
Overall I feel like I got robbed . I’ve had the car for a few weeks and o hear the transmission makes noise shocks makes a wining sound that the wasn’t making when I tested it I’ve had the car for a few weeks and o hear the transmission makes noise shocks makes a wining sound that the wasn’t making when I tested it More
Dealing with Ourisman was a great experience. Hector was very knowledgeable and accommodating and made sure that we got exactly what we wanted. His outgoing and upbeat personality combined with h Hector was very knowledgeable and accommodating and made sure that we got exactly what we wanted. His outgoing and upbeat personality combined with his enthusiasm for his job made him a pleasure to work with. More
Yaw was very thorough and responsive. Even though he was helping another customer, he still made sure we were both attended too. Even though he was helping another customer, he still made sure we were both attended too. More
Excellent service. Vince kept me up to date throughout the process and the waiting area was very comfortable with fast wifi and snacks. It made working from the waiting Vince kept me up to date throughout the process and the waiting area was very comfortable with fast wifi and snacks. It made working from the waiting area a great option. More