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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,596 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,596 reviews

August 15, 2025

My wife and I worked with Pei Pei Tsai (Sales/Leasing Consultant) and she was excellent throughout the entire purchasing process. Pei Pei assisted us with locating the perfect NX350H vehicle that fit ou More

by Mitch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai Sales/Leasing Consultant
Aug 15, 2025 -

Ourisman Lexus of Rockville responded

Hi Mitch, we're delighted to hear that Pei Pei was so helpful in finding the perfect NX 350h for you and your wife. Thank you for choosing Ourisman Lexus of Rockville!

August 15, 2025

Lexus of Rockville is the best place to Purchase a Lexus because they are trustworthy. More

by hamuscad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dela and Roxanne
Aug 15, 2025 -

Ourisman Lexus of Rockville responded

Thank you for your confidence in Ourisman Lexus of Rockville, and for your business. We are grateful to have you as a customer!

August 15, 2025

Justin was helpful and patient. He was also very receptive, clear in his communication and provided options. More

by rajeevkthampan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 15, 2025 -

Ourisman Lexus of Rockville responded

Thank you for sharing your review of Justin! We appreciate your support and hope to see you again at Ourisman Lexus of Rockville. Safe travels!

August 15, 2025

I recently had the pleasure of purchasing a vehicle from Bao Nguyen Lexus and I couldn’t be more satisfied. The sales staff were highly professional, friendly, and took the time to explain every detail clea More

by joeytrucnguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Nguyen
Aug 18, 2025 -

Ourisman Lexus of Rockville responded

Joey, we really appreciate you sharing this feedback about Bao and his team! Thank you for choosing Ourisman Lexus of Rockville!

August 15, 2025

Bao, our sales guy gave us an excellent buying experience and worked with us every step of the way! We are very happy and highly recommend this dealer, but more so, Bao! More

by scribe308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Nguyen
Aug 18, 2025 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience with Bao! We truly value your recommendation and will be sure to share your feedback with him. See you next time at Ourisman Lexus of Rockville!

August 14, 2025

Excellent car buying experience, Tony Rincon was very professional, patient, and helpful explaining and answering our questions. We appreciate that Tony has helped us learn the cars new technology after More

by rlakatos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Rincon, Kenny Poerstel
Aug 14, 2025 -

Ourisman Lexus of Rockville responded

Thank you for choosing Ourisman Lexus of Rockville! We are thrilled that Tony made the process seamless and informative. Enjoy the ride!

August 12, 2025

Fantastic experience from start to finish! Everyone was friendly, professional, and supportive. Pei Pei was amazing—patient, easy to work with, and made the whole process smooth and stress-fre More

by Cece Via
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Aug 13, 2025 -

Ourisman Lexus of Rockville responded

Cece, thanks for choosing Ourisman Lexus of Rockville and for sharing your fantastic experience with Pei Pei and our team! We hope to see you again down the road!

August 11, 2025

My experience was very good. Everyone was very nice and friendly! And also they are all very knowledgeable. More

by Shashi Goel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aliraza, Seth, Bernie
Aug 12, 2025 -

Ourisman Lexus of Rockville responded

Thank you for choosing Ourisman Lexus of Rockville, Shashi! We’re so happy to hear that our team made your experience enjoyable and seamless. See you next time!

August 07, 2025

My car-buying experience at Lexus of Rockville was excellent. I worked with Jin Bae, and he was truly outstanding—welcoming, professional, and incredibly knowledgeable. His expertise extends beyond Le More

by Tatiana C.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jin Bae, Seth Hamm, Amal Adnan
Aug 11, 2025 -

Ourisman Lexus of Rockville responded

Hi Tatiana, thank you for choosing Ourisman Lexus of Rockville and sharing your awesome feedback about Jin and Seth! We're delighted you had such a smooth and enjoyable car-buying experience. Enjoy your new car, and we hope to see you again!

August 06, 2025

Courteous, efficient, professional, fast, excellent, good work good care after service, good snack lounge, good WiFi’, knowledgeable, friendly service, good qualified technicians, and well planned service, More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician Mr. Yang, Service Advisor Adriana
Aug 07, 2025 -

Ourisman Lexus of Rockville responded

Hi Jackie, we appreciate your positive feedback about our team! We look forward to serving you again at Ourisman Lexus of Rockville. Safe travels!