
Ourisman Lexus of Rockville
Rockville, MD
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Jin Bae showed throughout our dealings that he understood my needs and was committed to meeting them. I have recommended him to my friends. Everyone I met at the dealership was professional and pleasant. my needs and was committed to meeting them. I have recommended him to my friends. Everyone I met at the dealership was professional and pleasant. Kenny Poerstel was clear and efficient in helping me complete all the paperwork involved in the transaction. More
My buying experience wasn’t bad. But after sale; unprecedented problems I faced from this dealership and their way to solve my issues made me write this review. I will rank this deal But after sale; unprecedented problems I faced from this dealership and their way to solve my issues made me write this review. I will rank this dealership ZERO star, and don’t want them to contact me for further discussion. More
Brad was very patient and provided me with clear information and reasoning that enabled me take informed decisions. He is easy to interact with. information and reasoning that enabled me take informed decisions. He is easy to interact with. More
Pleasant staff and prompt service. I do not like the fact that this dealership will not accept credit card payment because this is an inconvenience for the customer. I do not like the fact that this dealership will not accept credit card payment because this is an inconvenience for the customer. More
Purchased 4 vehicles over the years - service time can sometimes be a bit long but the results have always been fine. Techs always keep you up to date on progress. sometimes be a bit long but the results have always been fine. Techs always keep you up to date on progress. More
Exceptional service--Always knowledgeable, professional, courteous, trustworthy and a pleasant experience every time I come. I totally recommend for service and for purchase. Ozzie is the best and very acc courteous, trustworthy and a pleasant experience every time I come. I totally recommend for service and for purchase. Ozzie is the best and very accommodating. More
Good dealership. I purchased my RX350 there and service so far has been very good. I will definitely recommend my friends to buy car in this dealership. I purchased my RX350 there and service so far has been very good. I will definitely recommend my friends to buy car in this dealership. More
Very satisfied with the purchase. Sales person Athanasios was able to explain the vehicle features, pricing and other plans available for purchase. The negotiations were professional Sales person Athanasios was able to explain the vehicle features, pricing and other plans available for purchase. The negotiations were professional and quick. Athanasios stayed all along until the vehicle was delivered to me and also helped me in setting up the gadgets in the car. More