Ourisman Lexus of Rockville

This Vehicle has been the second one I got from this dealership and both has been excellent experiences dealership and both has been excellent experiences More

JUSTIN CABLE IS IS A KNOWLEDGEABLE AND ABLE COMMUNICATOR. THE ONE OR TWO QUESTIONS HE DID NOT KNOW, HE ASKED A MANAGER AND RETURNED WITH THE ANSWERS. HE IS PLEASANT, POLITE AND OF GOOD CHEER. EVEN MY SERVIC THE ONE OR TWO QUESTIONS HE DID NOT KNOW, HE ASKED A MANAGER AND RETURNED WITH THE ANSWERS. HE IS PLEASANT, POLITE AND OF GOOD CHEER. EVEN MY SERVICE DOG (PETEY), TOOK TO HIM, AND PETEY IS A GOOD JUDGE OF CHARACTER! BEING A SENIOR CITIZEN, I HOPE THIS TO BE MY RETIREMENT CAR, THE LAST CAR I MAY EVER BUY. HOWEVER, IF THECAR IS EVER STOLEN OR DESTROYED, I WOULD NOT HESITATE TO PURCHASE ANOTHER CAR FROM JUSTIN. More

Jin Bae showed throughout our dealings that he understood my needs and was committed to meeting them. I have recommended him to my friends. Everyone I met at the dealership was professional and pleasant. my needs and was committed to meeting them. I have recommended him to my friends. Everyone I met at the dealership was professional and pleasant. Kenny Poerstel was clear and efficient in helping me complete all the paperwork involved in the transaction. More

Mike Jankowitz was excellent. He was professional and attentive to my concerns. I would recommend him to anyone needing service. He was professional and attentive to my concerns. I would recommend him to anyone needing service. More

My buying experience wasn’t bad. But after sale; unprecedented problems I faced from this dealership and their way to solve my issues made me write this review. I will rank this deal But after sale; unprecedented problems I faced from this dealership and their way to solve my issues made me write this review. I will rank this dealership ZERO star, and don’t want them to contact me for further discussion. More

What an excellent team! Fahd Abuassi was awesome, his customer service relationship skill is top-notch... Fahd Abuassi was awesome, his customer service relationship skill is top-notch... More

Brad was very patient and provided me with clear information and reasoning that enabled me take informed decisions. He is easy to interact with. information and reasoning that enabled me take informed decisions. He is easy to interact with. More

Pleasant staff and prompt service. I do not like the fact that this dealership will not accept credit card payment because this is an inconvenience for the customer. I do not like the fact that this dealership will not accept credit card payment because this is an inconvenience for the customer. More

Purchased 4 vehicles over the years - service time can sometimes be a bit long but the results have always been fine. Techs always keep you up to date on progress. sometimes be a bit long but the results have always been fine. Techs always keep you up to date on progress. More

Exceptional service--Always knowledgeable, professional, courteous, trustworthy and a pleasant experience every time I come. I totally recommend for service and for purchase. Ozzie is the best and very acc courteous, trustworthy and a pleasant experience every time I come. I totally recommend for service and for purchase. Ozzie is the best and very accommodating. More