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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,534 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,534 reviews

March 14, 2024

Lexus of Rockville has taken great care of RX350 for over ten years. Justin is a first rate manager who explained all my service details and had my car ready at the promised time. I will continue to have my More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Furstenberg
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Mar 14, 2024 -

Ourisman Lexus of Rockville responded

Mark, it's fantastic to know that Justin and the team at Ourisman Lexus of Rockville have been taking good care of your RX350 for over a decade. We appreciate your trust in us and look forward to continuing our service!

March 14, 2024

Athanasios was a great salesperson, who made the car-buying experience very straightforward. Highly recommend this dealership and Athanasios to anyone looking for a Lexus or any vehicle they might More

by Kyle Black
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Athanasios
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Mar 14, 2024 -

Ourisman Lexus of Rockville responded

Kyle, we're delighted to know that Athanasios made your car-buying experience straightforward at Ourisman Lexus of Rockville. We appreciate the recommendation and look forward to serving you again in the future!

March 13, 2024

First time visited to get my engine oil changed. From beginning to the end, their service was awesome. Will return again. Thanks to Jimmy~~ More

by oberic81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
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Mar 13, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know you had a great first experience with us at Ourisman Lexus of Rockville! We'll pass your thanks along to Jimmy. We are here for any of your future service needs! Safe travels until then!

March 13, 2024

Brad took amazing care of me, and he was very friendly. I will continue to take my car to him to oversee. More

by leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Auslander
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Mar 13, 2024 -

Ourisman Lexus of Rockville responded

Leslie, it's great to know that Brad provided you with such excellent service at Ourisman Lexus of Rockville. We look forward to continuing to take care of your car needs in the future!

March 09, 2024

Great Staff! Justin took his time to explain everything I need to know. It was very helpful. More

by Byankalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 11, 2024 -

Ourisman Lexus of Rockville responded

Justin will appreciate the kudos! Thanks for sharing your experience working with our great team at Ourisman Lexus of Rockville!

March 08, 2024

Service is outstanding. Staff very helpful, professional and competent. Having the car serviced at Orisman Lexus is a fine experience worthy of recommendation, indeed! More

by mdoaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie, Sebastian & Omar
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Mar 08, 2024 -

Ourisman Lexus of Rockville responded

Mdoaro, we're delighted to know you had a great experience with our team at Ourisman Lexus of Rockville. We appreciate your recommendation and look forward to serving you again in the future!

March 07, 2024

Justin was the rep and he was great. Clearly communicated with me and did not overpromise. My only issue was the 3% extra charge for credit card payments. More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 07, 2024 -

Ourisman Lexus of Rockville responded

Stan, we're glad to know Justin provided great service at Ourisman Lexus of Rockville. We appreciate your feedback about the credit card charge and will take it into consideration for future improvements. Thanks!

March 06, 2024

Justin is great everytime I bring my car in for service! The process is always great. More

by dn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 06, 2024 -

Ourisman Lexus of Rockville responded

Thanks so much for your review and recognition! We'll be sure to let Justin know his service made a positive impression on your visit to Ourisman Lexus of Rockville. Until next time, drive safely!

March 06, 2024

I had been thinking of replacing my Highlander for at least 3 yrs but kept on delaying purchase of a new car because I dread the buying process. But I was very impressed with dealing with Uriel/Tony. H More

by OfeFern
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Uriel
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Mar 06, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to know that Uriel/Tony made your car-buying experience a positive one at Ourisman Lexus of Rockville. We understand how the process can be daunting, and we strive to make it as smooth as possible for our customers. Enjoy your new ride!

March 06, 2024

My experience was quick and easy. The price was fair and the service was great! More

by nc4932
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahd, Amal
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Mar 06, 2024 -

Ourisman Lexus of Rockville responded

These are all things we love to hear! Thank you for supporting Ourisman Lexus of Rockville with your business and 5-star review.

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