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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,538 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,538 reviews

February 28, 2024

They are very prompt in delivery services and good customer service. I am impressed with them. More

by icaa7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Feb 29, 2024 -

Ourisman Lexus of Rockville responded

Thanks for the review! We are so glad to hear that you enjoyed your experience working with the Ourisman Lexus of Rockville team.

February 28, 2024

Very professional and friendly reps with timel. vice rep was good in informing me the status as well as any additional issues. More

by svmodi01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Feb 29, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know you had a positive experience with our team at Ourisman Lexus of Rockville. We always aim for professionalism and timely updates! Thanks for your review, we appreciate it!

February 25, 2024

I was very pleased, as always, with the service at Lexus. Mike Jankowitz was very helpful and professional. I hope to work with him again if I have a service issue. More

by Phillips813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jankowitz
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Feb 26, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know you had a positive experience with Mike and the rest of our team at Ourisman Lexus of Rockville. We appreciate your feedback, and we'll be here for any future service needs!

February 25, 2024

Kewei is exceptional salesperson. He helped us to find a good deal on the NX plug-in. I am happy with the purchase and enjoy driving it every day. More

by lihezhang
Recommend Dealer
Yes
Employees Worked With
Kewei Wu
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Feb 26, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to know that Kewei was able to assist you in finding a great deal on your NX plug-in at Ourisman Lexus of Rockville. Enjoy driving it every day!

February 24, 2024

Yaw was very welcoming and helpful as was Seth. Great experience in helping me get the car I wanted and making a smooth and seamless transaction. More

by Bernardhrollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaw Pepra
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Feb 26, 2024 -

Ourisman Lexus of Rockville responded

Bernard, it's fantastic to know that Yaw and Seth provided a smooth car-buying experience at Ourisman Lexus of Rockville. We're grateful for your feedback!

February 23, 2024

Professional, corteous, and respectful. Great staff who make the entire car buying experience enjoyable and not stressful. Kofi was an exceptional salesperson. And be sure to ask for Willie More

by RH123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Savage, Kofi Boama
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Feb 23, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to know you had an enjoyable car buying experience with us at Ourisman Lexus of Rockville. Your kind words about Kofi and Willie are much appreciated, we'll be sure to pass them along! Thanks for choosing us and enjoy your new ride!

February 23, 2024

Good people, work diligently to try to put a deal together for me on a used Lexus. More

by jhkunkel41
Recommend Dealer
Yes
Employees Worked With
Josh, Moquit
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Feb 25, 2024 -

Ourisman Lexus of Rockville responded

Thanks so much for leaving Ourisman Lexus of Rockville a five-star review! We are thrilled that our team got you a great deal on a new-to-you Lexus. Enjoy the ride!

February 23, 2024

Always love going to this dealership for anything I need which includes service and maitenance. Justin was extremely professional. More

by Deb the Celeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 23, 2024 -

Ourisman Lexus of Rockville responded

We're so glad to know you enjoy visiting Ourisman Lexus of Rockville for your vehicle needs. Your kind words about Justin's professionalism are greatly appreciated!

February 22, 2024

First time here. Immediately greeted by a very friendly service advisor. I told him what I needed and he made some recommendations which I agreed to. Overall took abo More

by RetiredandTired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Feb 22, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know your first visit at Ourisman Lexus of Rockville was a positive one! We appreciate the feedback and will take it into consideration. Thanks for choosing us, and we look forward to serving you again in the future!

February 17, 2024

I found the personnel that I worked with to be informed, helpful and able to communicate well on all subject areas I addressed. More

by earlhend
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Quander, Bernard Kitts.
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Feb 19, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to know you found our team at Ourisman Lexus of Rockville informed and helpful. Thanks for the positive feedback!

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