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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,542 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,542 reviews

February 08, 2024

Great customer service and communication throughout the entire service process. Would highly recommend for future customers More

by Cmoorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Feb 08, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to know you had a seamless service visit at Ourisman Lexus of Rockville! It's great to see our commitment to consistent communication makes a difference - thanks for recommending us!

February 08, 2024

We had an excellent experience at Ourisman Lexus. Kewei proactively reached out to understand our needs before the appointment and had the cars ready for test drives. His patience in showcasing vario More

by Kishoremajji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kewei
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Feb 08, 2024 -

Ourisman Lexus of Rockville responded

It's great to see that Kewei and the team at Ourisman Lexus of Rockville provided you with a pleasant car-buying experience. Thanks for trusting us with your business, and enjoy the ride!

February 07, 2024

Staff are very professional, knowledgeable and friendly. I would definitely recommend Ourisman Lexus Service Dept More

by Franki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Feb 07, 2024 -

Ourisman Lexus of Rockville responded

Franki, we're delighted to know you had a positive experience with our team at Ourisman Lexus of Rockville. Thanks for recommending us!

February 06, 2024

Mr. Moquit, my sales representative was very professional. Knowledge and helpful. I greatly appreciate his help. More

by chandni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Moquit
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Feb 06, 2024 -

Ourisman Lexus of Rockville responded

Chandnie, we're so glad to know that Mr. Moquit was able to assist you professionally and knowledgeably at Ourisman Lexus of Rockville! We appreciate your kind words about our team member.

February 06, 2024

I am very satisfied with the service in Ourisman Lexus The guy who assist me was very nice More

by Gagik208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5star
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Feb 06, 2024 -

Ourisman Lexus of Rockville responded

Thanks so much for leaving Ourisman Lexus of Rockville a five-star review! We are happy to hear that our team was kind and you left satisfied with your service experience. Safe travels!

February 04, 2024

Pei Pei was very professional and spent a lot of time showing me features of the car and helping me get set up. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
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Feb 05, 2024 -

Ourisman Lexus of Rockville responded

Carol, it's great to know that Pei Pei was able to assist you thoroughly with your new car, and all of its features, here at Ourisman Lexus of Rockville. Thanks for sharing this positive experience!

February 04, 2024

Personable folks who took the time answer any questions you might have about the car More

by Celineah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei, Seth
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Feb 05, 2024 -

Ourisman Lexus of Rockville responded

Celineah, we are happy to hear you had a wonderful experience working with the Ourisman Lexus of Rockville team! Thank you for your five-star review, and if any other questions come up, we are here to help!

February 03, 2024

Ourisman Lexus provided me with Great Customer Service my service advisor Brad was very professional! More

by Monique.Scarlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Feb 05, 2024 -

Ourisman Lexus of Rockville responded

Monique, we're delighted to know that Brad and the team at Ourisman Lexus of Rockville provided you with top-notch service. Thank you for sharing your experience!

February 03, 2024

Jimmy is outstanding, and always helpful with understanding what is going on with our 22 year old ES. He keeps it running for us ! More

by cheffron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Feb 05, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know that Jimmy has been able to keep your 22-year-old ES running smoothly! Thanks for choosing Ourisman Lexus of Rockville and sharing this positive feedback.

February 02, 2024

I had great experience working with Jimmy for my 10k maintenance. Jimmy was attentive, friendly, and took great care of my car. I highly recommend Ourisman Lexus of Rockville! More

by achep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy, Jesse
Report | Print
Feb 04, 2024 -

Ourisman Lexus of Rockville responded

We're so glad to know that you had a great experience with Jimmy during your 10k maintenance! It's always our goal at Ourisman Lexus of Rockville to provide attentive and friendly service. Thanks for recommending us, we appreciate it!

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