Ourisman Lexus of Rockville

II didn't know much. about it, but after getting acquainted with mr Franklin, my wife begin to feel a sense of comfort. Mr. Franklin made the whole process very easy. He's about it, but after getting acquainted with mr Franklin, my wife begin to feel a sense of comfort. Mr. Franklin made the whole process very easy. He's customer service and care, is what sold us the vehicle. I would definitely come back to lexus of Rockville for my next vehicle and won't hesitate to recommend it to others. More

Very professional, very responsive, they really seem to care. Would definitely buy again from these good people. care. Would definitely buy again from these good people. More

They were easy to work with and put the hat on me before I knew what was happening… lol Wait a second… where’s my hat? I knew what was happening… lol Wait a second… where’s my hat? More

Pei Pei was our salesperson and she was extremely easy to work with and patient in showing us our car model of interest. She took the time to allow us in test driving the standard and hybrid models of the ca work with and patient in showing us our car model of interest. She took the time to allow us in test driving the standard and hybrid models of the car and was very clear on communications or any questions we had. More

YK was my sales person. He was most out going and I never felt pressured to buy the car. When the time come for me to buy a newer car I will go back to YK. I got a very info He was most out going and I never felt pressured to buy the car. When the time come for me to buy a newer car I will go back to YK. I got a very informative tech orientation from Bernie. More

I negotiated a out the door price through emails. They gave me the best price. I traveled 450 miles to this dealership. The service was excellent. There was no pressure to buy extended warranties They gave me the best price. I traveled 450 miles to this dealership. The service was excellent. There was no pressure to buy extended warranties or other packages. The price we agreed on via email was all that I paid nothing more. I was in and out within 2 hours. Paperwork and vehicle were ready. I had to fill out finance app again only took a few minutes. Tim Wood was very knowledgeable and passionate about the Lexus brand and model I chose. More

Yuki was extremely pleasant to work with. She was thorough in her explanations and answered everyone of my questions. The Sales and Financial teams at Ourisman Lexus of Rockville were friendl She was thorough in her explanations and answered everyone of my questions. The Sales and Financial teams at Ourisman Lexus of Rockville were friendly and professional. I would recommend this dealership to my family and friends. More

Start taking credit cards again Or Not returning for service!!! Nelson was very nice and helpful service!!! Nelson was very nice and helpful More

Appreciate Jin and the Ourisman Lexus Rockville team. They were accommodating to my direct style of negotiation, and were flexible with my cash payment. Overall staff were very knowledgeable, and the fac They were accommodating to my direct style of negotiation, and were flexible with my cash payment. Overall staff were very knowledgeable, and the facilities well kept and managed. More

Excellent service from Brad and his amazing team. I highly recommend this Lexus dealer. Brad made our trip smooth sailing to Florida for Christmas. I highly recommend this Lexus dealer. Brad made our trip smooth sailing to Florida for Christmas. More