Ourisman Lexus of Rockville

Great service! Joshua was very professional and he made sure that my experience was stress free from start to completion. Joshua was very professional and he made sure that my experience was stress free from start to completion. More

As my first time at that location, the advisors service was very poor. They did not go out of their way to help. My advisor Andres was condescending and never really listened to what I wanted. I ended up g was very poor. They did not go out of their way to help. My advisor Andres was condescending and never really listened to what I wanted. I ended up getting a 90k service on my vehicle and they stated among other things they conducted a road test. As per my dashcam, that was not done. What other things were claimed to be done but were not done. That will be the first and last time I get my service done in that location. I would rather travel 100 miles to another location where I will feel more appreciated and get my money's worth. More

Very professional. Comfortable environment. Customer service and attention was exceptional. Salesman know he product well. Comfortable environment. Customer service and attention was exceptional. Salesman know he product well. More

My experience with Ourisman Lexus was awesome! One of my best experiences working with a dealership on the purchase of a car. From beginning to end, the process was super smooth. Kudos to my sal One of my best experiences working with a dealership on the purchase of a car. From beginning to end, the process was super smooth. Kudos to my sales consultant Mike Cooomer and to Rosanne in the business office. They were awesome! I think Lexus now has me as a customer for life! More

Fantastic service. They pick up my car at my home, completed service, and returned it quickly. Thanks. They pick up my car at my home, completed service, and returned it quickly. Thanks. More

The experience at Ourisman was great! I bought my new Lexus remotely and Joao was very helpful! When I went to go pick it up, everyone was exceptional and they all wanted to be sure I was I bought my new Lexus remotely and Joao was very helpful! When I went to go pick it up, everyone was exceptional and they all wanted to be sure I was happy with my purchase. They made this the best car purchase ever! I love my new car and the Ourisman dealership! More

Got me in for a replacement battery quickly. Glad all the bells and whistles were not affected by the battery change . Glad all the bells and whistles were not affected by the battery change . More

Excellent Service. Brendan was an exceptional service advisor. Talk about white glove service, I got it here at Ourisman Lexus of Rockville. I am a long time custom Brendan was an exceptional service advisor. Talk about white glove service, I got it here at Ourisman Lexus of Rockville. I am a long time customer but Brendan is the best advisor that I have had. The service was completed when promised and the RX runs like a new car. More

I love this Ourisman Lexus of Rockville. I got two cars already from them. They are very friendly and efficient. Specially Brionna Dupree, I like her shes great. I got two cars already from them. They are very friendly and efficient. Specially Brionna Dupree, I like her shes great. More

Long time customer. Great service as always! Appreciate the strong customer service efforts and delivery. Great service as always! Appreciate the strong customer service efforts and delivery. More