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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,534 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,534 reviews

September 27, 2023

I have been having my cars serviced at Ourisman Lexus of Rockville for the past 4 years and I can say they are one of the best always professional and they keep you informed the whole way. More

by rloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I would like to note the service advisers name but do not have it.
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Sep 27, 2023 -

rloy responded

yes

Sep 27, 2023 -

rloy responded

Yes

Sep 27, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know that you've been satisfied with our service at Ourisman Lexus of Rockville for the past 4 years. We appreciate your trust in us and look forward to continuing to work with you!

September 27, 2023

Service advisor excellent. Good work all the time by shop And techs. Usually quick. Overall quality More

by excerpt.corpora_0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Sep 28, 2023 -

Ourisman Lexus of Rockville responded

We appreciate your feedback and are glad to know you've had excellent experiences with our service advisor and tech team here at Ourisman Lexus of Rockville. We strive for quality work in a timely manner, so it's great to see that reflected in your visits!

September 26, 2023

I had a wonderful experience at this dealership, was there looking for a starter car for my daughter. Everyone was plaisant from Franklyn salesperson to Pierre the manager without forgetting the ones in More

by ladabo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franklyn
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Sep 26, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know you had a wonderful experience with our team at Ourisman Lexus of Rockville. It's great that Franklyn, Pierre and the finance department could assist in finding your daughter her starter car! Thanks for choosing us.

September 25, 2023

Mr Fahad was equal to the job when I contacted him and showed interest on the vehicle. He treated me fairly and I appreciated that. More

by onye2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Fahad
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Sep 25, 2023 -

Ourisman Lexus of Rockville responded

We're glad to know that Fahad was able to assist you effectively at Ourisman Lexus of Rockville. Thanks for the positive feedback, we appreciate it!

September 24, 2023

Wonderful experience. Pleasant and unrushed discussion with sales person of what I wanted and needed. Very useful suggestions made and good description of my options by More

by barbara.shoback
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mendez
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Sep 25, 2023 -

Ourisman Lexus of Rockville responded

We're so glad to know you had a wonderful experience at Ourisman Lexus of Rockville! It's great that our team could provide useful suggestions and make you feel valued. Thanks for the review, we appreciate it!

September 23, 2023

Always treated with respect for my time and care for my car. Brad is the best! More

by debbytracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Sep 25, 2023 -

Ourisman Lexus of Rockville responded

Debby - It was our pleasure to complete your vehicle's service! Brad and the Ourisman Lexus of Rockville team thank you for your business and wish you safe travels down the road!

September 22, 2023

Chris Mendez is excellent! ! He takes time to teach you all about the new features on the Lexus. All around, I had a great experience, including with the Finance guy, Kenny. More

by dori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mendez, Kenny (finance)
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Sep 24, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know that Chris and Kenny provided you with an excellent experience at Ourisman Lexus of Rockville! It's great to see our team took the time to guide you through all your new Lexus features. Thanks for choosing us, we appreciate it!

September 21, 2023

I always receive exceptional and courteous service from service consultant Jimmy Baker and the service technicians at the dealership. Thank you. More

by mhpb1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker, Justin
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Sep 21, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know that you consistently receive exceptional service from Jimmy and our team at Ourisman Lexus of Rockville. Thanks for the positive feedback!

Sep 21, 2023 -

mhpb1959 responded

A sincere thanks to all of the service consultants and technicians for the consistent courteous and excellent service they have provided servicing my 2015 RX350. 😇

September 20, 2023

The dealership had a wide variety of vehicles to choose from. The associates were friendly and professional. More

by davea65
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Zacipa
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Sep 20, 2023 -

Ourisman Lexus of Rockville responded

Dave, we're glad to know you had a positive experience with our team at Ourisman Lexus of Rockville and appreciated the variety of vehicles. Thanks for sharing your feedback!

September 20, 2023

Ourisman dealers have very good sales Moquit he got good exsperant and good prices for my new Lexus thank moquit More

by Mongkimea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moquit
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Sep 20, 2023 -

Mongkimea responded

Thanks Ourisman Lexus dealers of Rockville

Sep 20, 2023 -

Mongkimea responded

Good work guys

Sep 20, 2023 -

Ourisman Lexus of Rockville responded

Thank you for leaving the Ourisman Lexus of Rockville team a five-star review! We are so glad you had a positive experience. Take care!

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