Ourisman Lexus of Rockville

Josh K. was very knowledgeable and sensitive to my concerns. His attentive service made my recent car buying experience an unexpectedly pleasant one. I look was very knowledgeable and sensitive to my concerns. His attentive service made my recent car buying experience an unexpectedly pleasant one. I look forward to working with him and his team to maintain my new purchase in top condition! More

Prompt , courteous, respectful, and professional service. Attended to all of the needed services. Thank you. Attended to all of the needed services. Thank you. More

First of all, the location, it is very convenient for me . Secondly, a very friendly people. . Secondly, a very friendly people. More

We had a wonderful experience at Ourisman Lexus of Rockville. Hector Z couldn’t have been more accommodating and professional. We were in dire need of a new car after a wreck and weren’t sure about in Rockville. Hector Z couldn’t have been more accommodating and professional. We were in dire need of a new car after a wreck and weren’t sure about investing in a Lexus but after help from Hector, Seth, and James we knew we were making the right decision for us and our needs. A+ customer service, tailored care and a fantastic price point. And we LOVE our new car. Thanks all! More

Always speedy and courteous service at Rockville LEXUS! Mike J. is an excellent rep, and always takes great care of us. Mike J. is an excellent rep, and always takes great care of us. More

Andres was very professional, giving me updates On the service status and gave recommendations for future necessities for the car service status and gave recommendations for future necessities for the car More

Ourisman is trustworthy and responsive to my car’s maintenance. They are honest and only suggest the required maintenance-never extras. And you can wait in a comfortable lounge and are offered coff maintenance. They are honest and only suggest the required maintenance-never extras. And you can wait in a comfortable lounge and are offered coffee and snacks! More

Very pleasant to work with. Not pushy and listened to what I was looking for. Not pushy and listened to what I was looking for. More

Pei Pei Tsai was "Johnny on the Spot. " She had the car I wanted to test drive ready to go and was clear about the pricing. When I was ready to purchase, she clearly understood that I wa " She had the car I wanted to test drive ready to go and was clear about the pricing. When I was ready to purchase, she clearly understood that I was not in a mood to be upsold additional services and was very pleasant to to talk so as the care was prepped for sale. I was in and out with a barely used car that was sold below KBB in less than 2 hours. Thank you. More

The service consultant kept bad mouthing third party warranty company. I spent the majority of the day there and not able to get any work done. warranty company. I spent the majority of the day there and not able to get any work done. More