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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,541 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,541 reviews

August 23, 2023

Roadside service is very good for me, and it’s high efficiency, the fee is very fair. Thanks. More

by tangqixiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden
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Aug 23, 2023 -

Ourisman Lexus of Rockville responded

Thank you for trusting the Ourisman Lexus of Rockville service team to assist you with your vehicle needs! We appreciate your feedback and five-star rating. Safe travels!

August 22, 2023

The only Lexus dealership in the area that I’m aware of. We bought our Lexus from a dealership in New York before moving to MD This is our 4 the Lexus More

by Linna
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arnold and Brionna
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Aug 23, 2023 -

Ourisman Lexus of Rockville responded

Linna, thank you for being a loyal Lexus owner! We appreciate your support and we're here to provide any assistance or services you might need for your vehicle. If there's anything specific that could have made your experience better, please don't hesitate to reach out directly. Thank you, Jesse Drost - General Manager - 301-762-9009

August 20, 2023

Justin was very helpful. It was a great experience. I will be back for my next maintenance service. More

by jpensinger7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 21, 2023 -

Ourisman Lexus of Rockville responded

We are pleased to hear that you enjoyed working with Justin during your visit to Ourisman Lexus of Rockville! Come by anytime you need!

August 19, 2023

Kewei Wu is 5+ stars. He arranged to have the perfect car for me in the time frame we needed. He also explained details and features two times after delivery when I brough More

by jillkatz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kewei Wu
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Aug 21, 2023 -

Ourisman Lexus of Rockville responded

Jill, it's fantastic to know that Kewei provided you with such exceptional service at Ourisman Lexus of Rockville. We're glad he could meet your needs and explain everything thoroughly! Enjoy your new car!

August 18, 2023

We received excellence customer service from Hector. We would definitely come back if we need to purchase a car in the future. Thank you Hector. More

by Hau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector
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Aug 18, 2023 -

Ourisman Lexus of Rockville responded

We're so glad to know that Hector provided excellent service during your visit at Ourisman Lexus of Rockville. We appreciate the positive feedback and look forward to assisting you with any future car purchases!

August 18, 2023

The salesman Fahad Abuassi and finance maanager James Wang were very knowledgeable. will recommended to friends More

by mjahanbani11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahd Abuassi
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Aug 18, 2023 -

Ourisman Lexus of Rockville responded

Thanks for the shout-out! We're glad to know Fahad and James provided you with a top-notch experience at Ourisman Lexus of Rockville. Your recommendation means a lot to us!

August 15, 2023

Was kept informed about all services being done to my car. It was ready exactly when I was told it would be. More

by Lcf1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin,
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Aug 15, 2023 -

Ourisman Lexus of Rockville responded

We're glad to know you appreciated our team's communication here at Ourisman Lexus of Rockville! Thanks for the review!

August 14, 2023

I was scheduled for service the same day I called in and the service was excellent More

by Edwallington2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 15, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the five stars! We appreciate your business and hope to see you back again at Ourisman Lexus of Rockville. Safe travels!

August 12, 2023

Been going here for over ten years, with two cars! No need to go anywhere else as far as I am concerned. More

by abouwman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
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Aug 14, 2023 -

Ourisman Lexus of Rockville responded

We're so glad to have had your trust for over a decade at Ourisman Lexus of Rockville! Thanks for sticking with us and sharing this positive review. We look forward to providing you with the same excellent service for many years to come!

August 11, 2023

Great service, fast and very attentive, I’ve been coming here for 2 years and the service is always great. More

by 300Lita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres.
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Aug 11, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know you've had consistently great service at Ourisman Lexus of Rockville. Thanks for your loyalty and this fantastic review!

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