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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,538 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,538 reviews

August 04, 2023

My agent Mr Yaw was awesome,very professional ,knowledgeable.kind, very patient, understanding,friendly and approachable helpful..Everybody there too is nice..Highly recommended to my friends More

by Lexter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Yaw
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Aug 04, 2023 -

Ourisman Lexus of Rockville responded

Lexter, it's great to know that Yaw and the team at Ourisman Lexus of Rockville provided you with such a positive experience. We appreciate your recommendation and hope to see you back again down the road!

August 03, 2023

ALWAYS ready and willing to help with any problem! I had a "noise" and Brad made certain the technician took me and the car for a ride to investigate. I was given a loaner and was soon on my way. More

by mrudden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Auslander
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Aug 03, 2023 -

Ourisman Lexus of Rockville responded

Thanks for the review, mrudden! We're glad to know Brad and our team at Ourisman Lexus of Rockville were able to assist with your car's issue. Safe travels ahead!

August 03, 2023

I bought a 2024 Lexus 350 NX from Rockville, Md. I am very satisfies with a performance and quality of NX. The only negative point about this vehicle is for a $ 48000.00 car , I was expecting to a More

by Babakrouhani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Aug 03, 2023 -

Ourisman Lexus of Rockville responded

We appreciate your feedback on the Lexus 350 NX and its features. We're glad to know you are satisfied with its performance and quality! Thanks for choosing Ourisman Lexus of Rockville, and if there is anything more we can do to assist you, please don't hesitate to reach out!

August 03, 2023

Excellent, highly responsive and efficient sales assistance including quick and friendly negotiations. Overall a very positive experience working with Brionna Dupree, Seth Hamm and Sasan Nevai. More

by Ken M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brionna Dupree
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Aug 04, 2023 -

Ourisman Lexus of Rockville responded

Ken, it's great to know that Brionna, Seth, and Sasan provided you with such a positive experience at Ourisman Lexus of Rockville. We appreciate your feedback!

August 03, 2023

Excellent customer service provided Pei Pei. She was very knowledgeable and helpful w/me. txt More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei
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Aug 03, 2023 -

Ourisman Lexus of Rockville responded

Michelle, thank you for reviewing Ourisman Lexus of Rockville! We appreciate your shoutout to our team. See you next time!

August 03, 2023

I have come to trust Nelson as my automobile’s service adviser. He’s very good! More

by Hfduvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
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Aug 04, 2023 -

Ourisman Lexus of Rockville responded

Thank you for your trust in Nelson and the Ourisman Lexus of Rockville team to provide excellent service! We appreciate your five-star review.

August 02, 2023

Jimmy Baker is great! I have serviced 6 different Lexus vehicles with Jimmy. Long time happy customer. More

by alan.bruzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
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Aug 02, 2023 -

Ourisman Lexus of Rockville responded

Alan, it's fantastic to know that Jimmy has consistently provided you with great service for your Lexus vehicles at Ourisman Lexus of Rockville. We appreciate the support and look forward to seeing you next time!

August 02, 2023

Kofi did a great job. He was very attentive and knowledgeable. He's very professional and courteous. More

by jblassingame1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kofi
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Aug 02, 2023 -

Ourisman Lexus of Rockville responded

We are glad to hear that Kofi did an excellent job. Thank you for choosing Ourisman Lexus of Rockville.

August 02, 2023

EVERYTHING WAS DONE QUICKLY. Chris explained all the features and technology very clearly. He was very patient. More

by rrochkind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 02, 2023 -

Ourisman Lexus of Rockville responded

We're glad to know Chris was able to assist you effectively and patiently at Ourisman Lexus of Rockville. We appreciate your feedback, and congrats on the new ride!

August 01, 2023

They were patient. No hard sales. I got a much better deal than what was offered in Charleston SC where I live. Big shout out to Yaw and Seth. More

by AMikeG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaw and Seth
Report | Print
Aug 02, 2023 -

Ourisman Lexus of Rockville responded

Thank you for sharing your Ourisman Lexus of Rockville experience! We're thrilled Yaw and Seth could make it a success. Safe travels!

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