Back

Ourisman Lexus of Rockville

Rockville, MD

4.8
2,513 Reviews

15501 Frederick Rd.

Rockville, MD

20855

Directions

By Type

Showing 2,513 reviews

July 05, 2023

Dealing with Seth and Pierre made this deal effortless. Special xxxxxxto Franklyn for making it fast and easy and delivering my nicely Detailed LC 500 ! More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth,Pierre,Franklyn
Jul 17, 2023 -

Ourisman Lexus of Rockville responded

Thanks for the great review! We're so glad to hear that Seth, Pierre, and Franklyn provided you with an effortless and fast car-buying experience at Ourisman Lexus of Rockville. We hope you enjoy your Lexus LC 500. Come see us again!

July 04, 2023

Justin Furstenberg was professional from beginning to end. Very attentive and willing to answer all questions. More

by dis14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Using Furstenberg
Jul 05, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We're glad to hear that Justin provided professional and attentive service. Drive safely and we hope to see you back again at Ourisman Lexus of Rockville!

July 02, 2023

Brendan Bart, service center provides exceptional customer first service. Pleasant, experienced, professional and caring. It was wonderful to have meet and worked with him. More

by atdct1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Bart
Jul 03, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the positive review! We're so glad to hear that Brendan provided exceptional service and made your experience at Ourisman Lexus of Rockville a great one. We appreciate your business and hope to see you again in the future!

July 01, 2023

Lexus of Rockville makes it very easy to schedule service and once you're there your experience during the wait is as good as can be. They offer drinks (coffee, water, etc.) snacks and comfortable seats. I More

by casbarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz
Jul 03, 2023 -

Ourisman Lexus of Rockville responded

Thank you for sharing your positive experience with Lexus of Rockville! We're glad to hear that our team made scheduling the service and the wait as comfortable as possible. We appreciate your recommendation and will be sure to pass along your kind words to Mike Jankowitz. Drive safely, and we look forward to serving you again in the future!

July 01, 2023

Ozzie and team at the service center always provide excellent quality service. I know that I can count on them to take care of my vehicle. They are the best! More

by LexusG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Jones
Jul 03, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the kind words! We're glad to hear that Ozzie and our service team have consistently hit the mark with fantastic work. It's an honor to have earned your confidence and we appreciate all your support of Ourisman Lexus of Rockville. Have a great day!

June 30, 2023

Pei Pai was great, and I would recommend her to anyone. She cares, and is glad to show it. More

by nicheld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pae
Jul 03, 2023 -

Ourisman Lexus of Rockville responded

Thank you for visiting Ourisman Lexus of Rockville! We're glad that our team impressed you and that you felt cared for during your visit. Happy 4th!

June 30, 2023

Nice and smooth- thank you! It was a pleasure working with Chris. Thank you again! More

by Usmcmom2x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
Jul 03, 2023 -

Ourisman Lexus of Rockville responded

Thank you for supporting Ourisman Lexus of Rockville with a fantastic review! We're delighted Chris helped make your experience a smooth success. Safe travels!

June 29, 2023

They had the vehicle I wanted and worked to get it for me to purchase More

by cold0611
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samuel, Pierre
Jun 29, 2023 -

Ourisman Lexus of Rockville responded

Thank you for working with the Ourisman Lexus of Rockville team. We hope that you enjoy the new vehicle!

June 29, 2023

The process for service is always smooth and efficient from scheduling to checking out. I appreciate the reminder calls to schedule and all of the communications once I am there. I also appreciate they ha More

by Kimmiekat
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 29, 2023 -

Ourisman Lexus of Rockville responded

Thank you so much for your kind words about Ourisman Lexus of Rockville. We're glad to hear that our service process is smooth and efficient. Enjoy your Lexus, and we look forward to serving you again in the future!

June 29, 2023

Customer service at Ourisman Lexus of Rockville is always good. Mike greeted me, knew exactly what service I had requested, and got me a loaner. My car was ready the next day as promised. More

by MarkH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Jankowitz
Jun 29, 2023 -

Ourisman Lexus of Rockville responded

Mark, thank you for the positive review! We're glad to hear that Mike provided excellent customer service and made sure your car was taken care of. We appreciate your business and hope to see you again at Ourisman Lexus of Rockville in the future!

...
65
...