
Ourisman Lexus of Rockville
Rockville, MD
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Dealing with Seth and Pierre made this deal effortless. Special xxxxxxto Franklyn for making it fast and easy and delivering my nicely Detailed LC 500 ! Special xxxxxxto Franklyn for making it fast and easy and delivering my nicely Detailed LC 500 ! More
Brendan Bart, service center provides exceptional customer first service. Pleasant, experienced, professional and caring. It was wonderful to have meet and worked with him. customer first service. Pleasant, experienced, professional and caring. It was wonderful to have meet and worked with him. More
Lexus of Rockville makes it very easy to schedule service and once you're there your experience during the wait is as good as can be. They offer drinks (coffee, water, etc.) snacks and comfortable seats. I and once you're there your experience during the wait is as good as can be. They offer drinks (coffee, water, etc.) snacks and comfortable seats. If need be, they will easily provide a loner car. Mike Jankowitz is my service rep and I cannot recommend him more highly. He's friendly and knowledgable and he works hard get you in and out of service as quickly as possible and always with good results. More
Ozzie and team at the service center always provide excellent quality service. I know that I can count on them to take care of my vehicle. They are the best! excellent quality service. I know that I can count on them to take care of my vehicle. They are the best! More
The process for service is always smooth and efficient from scheduling to checking out. I appreciate the reminder calls to schedule and all of the communications once I am there. I also appreciate they ha from scheduling to checking out. I appreciate the reminder calls to schedule and all of the communications once I am there. I also appreciate they have a comfortable space to wait and work - and they usually finish a routine service in under an hour. Love my Lexus! More
Customer service at Ourisman Lexus of Rockville is always good. Mike greeted me, knew exactly what service I had requested, and got me a loaner. My car was ready the next day as promised. good. Mike greeted me, knew exactly what service I had requested, and got me a loaner. My car was ready the next day as promised. More