
Ourisman Lexus of Rockville
Rockville, MD
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Professional, very informative and pleasant! Dela was all of the attributes listed above.I look forward to a good working relationship with Lexus. Dela was all of the attributes listed above.I look forward to a good working relationship with Lexus. More
My experience at Lexus is always great. My service rep Mike was 100% professional, knowledgeable, helpful and most of all he was very kind. He didn’t rush me through and push me out the doo My service rep Mike was 100% professional, knowledgeable, helpful and most of all he was very kind. He didn’t rush me through and push me out the door. He took his time and went over everything with me before I left my vehicle. And when I pick my vehicle up he again took his time and went over all that they did to my vehicle. He made sure that I was satisfied and he also called me after I left to make sure everything was ok. So I appreciate the great service that I get whenever I go to Ourisman Lexus. More
My service representative was very helpful and aware of my financial situation, so he tried to maintain the amount of work completed on my car. Additionally, after waiting for awhile, he offered me a loane my financial situation, so he tried to maintain the amount of work completed on my car. Additionally, after waiting for awhile, he offered me a loaner so might return home. More
Great service, low waiting time, Brendan was courteous, knowledgeable and responsive. Overall, a very smooth and pleasant experience. Please with my service experience. knowledgeable and responsive. Overall, a very smooth and pleasant experience. Please with my service experience. More
this dealership has excellent service and expert knowledge regarding the lexus. our advisor jim baker and mechanic were very helpful and the reason we frequent the ourisman dealership. knowledge regarding the lexus. our advisor jim baker and mechanic were very helpful and the reason we frequent the ourisman dealership. More
Our car buying process was amazing! From start to finish, Seth and PeiPei were kind, patient, and honest with any questions or concerns we had. They worked with us to help us get to a g From start to finish, Seth and PeiPei were kind, patient, and honest with any questions or concerns we had. They worked with us to help us get to a good price without too much hassle and presented us with all of the facts. If anyone decides to buy at Ourisman Lexus of Rockville, please make an appointment with PeiPei! She is fast and does not miss a beat. Keep up the great work guys! More
The service was excellent. The coffee was tasty. The service was completed promptly. Most importantly, the car runs nicely. Many thanks. The coffee was tasty. The service was completed promptly. Most importantly, the car runs nicely. Many thanks. More
Responsive, accommodating. Friendly. Non pressured sales. Fair in their pricing. Easy to work with. Delivered the vehicle directly to my home! Friendly. Non pressured sales. Fair in their pricing. Easy to work with. Delivered the vehicle directly to my home! More