Ourisman Lexus of Rockville

Brad did an excellent job explaining the repair problem regarding my 1993 Lexus LS-400. Brad also explained the wait time when Lexus repair parts are shipped from Japan. regarding my 1993 Lexus LS-400. Brad also explained the wait time when Lexus repair parts are shipped from Japan. More

It was a great experience. The service technician put me first despite their busy schedule The service technician put me first despite their busy schedule More

I always have a pleasant experience. when I bring my car for service. The staff are polite and knowledgeable. when I bring my car for service. The staff are polite and knowledgeable. More

Mr. Vincent is Very polite, knowledgeable, sincere, and helpful. Keep up the excellent work, thanks!! helpful. Keep up the excellent work, thanks!! More

Place good location clean courteous staff keep you in the loop as car is being serviced. First class service. loop as car is being serviced. First class service. More

Fahd was the salesman. He was absolutely excellent. Explained everything and took great care to see that we (my wife and I) were happy. Spent whatever time we needed. It wa He was absolutely excellent. Explained everything and took great care to see that we (my wife and I) were happy. Spent whatever time we needed. It was very convenient that when I first expressed an interest in buying a car Fahd drove a car of my precise specifications to my home, which I ultimately did buy. Ryan was the sales manager. He also was very attentive to our needs. For example there appeared to be wax on the windshield after we bought the car and he volunteered that if I couldn’t get it off he would pick up the car from our home, remove the wax, and return the car to our home. More

Lexus of Rockville was terrific, as usual. My Service Advisor, Vince Garcia, was excellent. He kept me informed of the status of my repair and offered some helpful hints for maintenance. My Service Advisor, Vince Garcia, was excellent. He kept me informed of the status of my repair and offered some helpful hints for maintenance. More

Very helpful, not high pressure to make the sale. Gave me options to select the best car for me. Gave me options to select the best car for me. More

prompt ,courteous, efficient service; nice job Brendan; comfortable lounge; need to have gene (?) explain garage door opener and phone hook-up at next visit; thanks comfortable lounge; need to have gene (?) explain garage door opener and phone hook-up at next visit; thanks More

I have been a custodian this dealership go many years. The service is top notch. The service is top notch. More