Ourisman Lexus of Rockville

Just took our car in for its first service Justin was fantastic. Everyone was. He took the time to explain everything to me. Answered all my questions with excellent knowledge. An absolute pleasure to wo fantastic. Everyone was. He took the time to explain everything to me. Answered all my questions with excellent knowledge. An absolute pleasure to work with. Rockville Audi is what every other dealership should model itself against. We have owned many cars, this dealership is awesome! More

Justin has great customer service and is very professional! Would suggest Justin for your next service visit! professional! Would suggest Justin for your next service visit! More

Excellent service, excellent service manager who was helpful and kept me informed. Very comfortable waiting area helpful and kept me informed. Very comfortable waiting area More

Performed requested service in the time they had said it would take. Waited at service center for car. would take. Waited at service center for car. More

Very professional and experienced with the vehicle. He is just an amazing person with sense of humor. He is just an amazing person with sense of humor. More

Call several times to ask about vehicle details and availability of new Lexus NX 450+ F sport. I made appointment with the young lady that answered the phone. They had one in stock color and options I availability of new Lexus NX 450+ F sport. I made appointment with the young lady that answered the phone. They had one in stock color and options I was looking for. I have owned many Lexus vehicles. Lexus has been the most reliable for my own experience. I’m not ready for the fully Electric yet but decided to upgrade to this model that gets 580 miles per charge and and full gas. I know there’s plenty of gas stations around since I’m always driving around visiting my kids at college. And on these road trips to NC, SC, Florida. I don’t see many Charging stations currently. So this is the best vehicle for me now. It’s new design and comfort is amazing. You talk about all the bells and whistles this model has it. I can control the NX 450+ from my iPhone. It’s amazing. I want thank the entire staff for making the deal easy and out the door for my new purchase. Seth and Justin are the best management at Lexus car sales. No games no BS. Straight forward to make the deal 100 transparent. Tony my sells rep made the deal super easy and financed thru Lexus financial for the best rate. This was the easiest purchase I have made in years and at my age it was defiantly Hassle Free! Definitely will return when I’m ready for the next Lexus. More

Doug was a very competent,pleasant salesman. He answered all my questions and took care of my requests. I am very pleased. He answered all my questions and took care of my requests. I am very pleased. More

Love my new car! Brionna was professional, thorough and a pleasure to work with. Overall great experience. Thank you! Brionna was professional, thorough and a pleasure to work with. Overall great experience. Thank you! More

The service I received was excellent. Brendan kept me informed on my vehicle and everything was done in a timely manner. The waiting area was comfortable and clean. Thank you! Brendan kept me informed on my vehicle and everything was done in a timely manner. The waiting area was comfortable and clean. Thank you! More

Vincent was quick to greet me, was able to take me 30 minutes before my appointment, and communicated throughout the process. minutes before my appointment, and communicated throughout the process. More