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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,538 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,537 reviews

May 11, 2023

Terrific dealership with great customer service. Purchased my Lexus there and have had wonderful service there ever since. This recent appointment we had an excellent, friendly and informative re More

by Ellie D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Pereira
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May 11, 2023 -

Ourisman Lexus of Rockville responded

We're so delighted that your experience at Ourisman Lexus of Rockville has been top-notch! We truly appreciate your business, and we're glad to know that Nelson provided excellent customer service. Safe travels until we see you next time. We look forward to your next visit!

May 11, 2023

Very clean and very fast service, in an out as promised and great personal touch you dont find everywhere More

by haskinsmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, James Baker and Jesse Drost
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May 11, 2023 -

Ourisman Lexus of Rockville responded

We're thrilled to hear that you had a great experience with our team at Ourisman Lexus of Rockville! Providing efficient and personalized service is what we strive for, so we are glad that we exceeded your expectations. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if there's anything else we can do for you in the future.

May 11, 2023

Excellent service provided and will continue to get my vehicles serviced with you all in the future. More

by crycarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kewei
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May 12, 2023 -

Ourisman Lexus of Rockville responded

Thank you for working with the Ourisman Lexus of Rockville team. We appreciate your trust and loyalty. See you next time!

May 10, 2023

Very friendly and excellent services. They are welcoming and patient. They made sure I was able to secure the car I wanted. More

by jgong0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 10, 2023 -

Ourisman Lexus of Rockville responded

We're so happy to hear that you had a great experience with us at Ourisman Lexus of Rockville! Thank you for sharing how friendly and welcoming our team was during your visit. It means a lot to us that we could help secure the car you wanted. Drive safe!

May 05, 2023

Justin was great and kept me informed as I waited. Comfortable waiting room. Car ran great! More

by acoffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
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May 05, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the 5 stars and shoutout to Justin! All of us at Ourisman Lexus of Rockville appreciate your feedback!

May 05, 2023

Very friendly environment. They are welcoming and patient. They made sure I was able to secure the car I wanted. More

by sean.akene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaw
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May 05, 2023 -

Ourisman Lexus of Rockville responded

Sean, it's fantastic to read that you had a great experience here at Ourisman Lexus of Rockville! It's important that all our customers can feel secure in their purchase, so it's wonderful to hear you were able to get the car you wanted.

May 05, 2023

Seth was very professional and courteous. Helped us to choose the right car. Also came to the house to get the papers signed as we were unable to get to the dealer. Keep up the good work, More

by usha advani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy
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May 05, 2023 -

Ourisman Lexus of Rockville responded

Seth and the team sincerely appreciate your glowing review! Thank you so much for supporting Ourisman Lexus of Rockville and congratulations on your new car!

May 04, 2023

Awesome service as always! Gives me confidence the car is in working order and safe for my family. More

by cheffron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Baker
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May 04, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Ourisman Lexus of Rockville Team

May 03, 2023

They will find you exact car that you want and make it a pleasant experience buying car. More

by elkorn7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athanasios Tsounis
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May 03, 2023 -

Ourisman Lexus of Rockville responded

This five-star review for Ourisman Lexus of Rockville made our day! Thank you for your business and support. Safe travels!

May 03, 2023

Excellent service for scheduled service - everything was explained clearly and there was no pressure to follow their recommendations More

by stevene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Bart
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May 03, 2023 -

Ourisman Lexus of Rockville responded

Steven, we appreciate you taking the time to share your positive experience with us at Ourisman Lexus of Rockville. We're glad to hear that everything was communicated clearly during your scheduled service and done with great efficiency. Thank you for choosing our dealership, and we hope to see you again for any future services!

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