Ourisman Lexus of Rockville

Excellent service for scheduled service - everything was explained clearly and there was no pressure to follow their recommendations explained clearly and there was no pressure to follow their recommendations More

Service was good. Location is what I prefer. I love my car . Sett is very professional. Location is what I prefer. I love my car . Sett is very professional. More

Love the service at this dealership. Have used them for years and have been buying my cars there forever. Have used them for years and have been buying my cars there forever. More

Lexus of Rockville is by far the best dealership we have conducted business with! Our salesperson Seth is amazing, professional and very knowledgeable! We appreciated the I-packet that was emailed to us pri conducted business with! Our salesperson Seth is amazing, professional and very knowledgeable! We appreciated the I-packet that was emailed to us prior to us visiting the dealership. Seth greeted us with a warm and welcoming big smile! Everyone we encountered at at this location was pleasantly friendly! We also appreciated the follow up call the next day! We are satisfied, repeat Lexus owners. More

The dealership was two hours from my house. Dela very accurately described the car over the phone and said he would be sure that it was held until I arrived. The pricing was excellent, Dela had Dela very accurately described the car over the phone and said he would be sure that it was held until I arrived. The pricing was excellent, Dela had all the Carfax data pulled and printed for me to go over with him; all in all, just an incredibly easy transaction with no push or pressure. I even asked if they could upgrade three items for me, which they did for no charge. Three days later, when those items were completed, Dela dropped the car off for us at my Mom’s suburban home, saving my wife and I an extra thirty minutes of driving. On a one to ten scale of satisfaction, Lexus of Rockville, AND Dela, scored an eleven. Thank you so much; I had been looking for that vehicle, in that condition, at that price point, for a long time. More

Fast and professional. Reasonable cost and convenient location. Was able to work at my time requirement. Reasonable cost and convenient location. Was able to work at my time requirement. More

It was great to work with Kewei Wu. He provided periodic updates during the vehicle buying process from ordering to delivery. He is professional and courteous. Recommend him highly. He provided periodic updates during the vehicle buying process from ordering to delivery. He is professional and courteous. Recommend him highly. More

Excellent as always. Great service and management. Always satisfied with service at this dealership. I have been a regular customer for many years. Service was fast an Great service and management. Always satisfied with service at this dealership. I have been a regular customer for many years. Service was fast and thorough. Andres was very thorough and courteous. More

Great experience . Love the car. Josh was informative and nice to work with. Would return to this dealership for another car in the future Love the car. Josh was informative and nice to work with. Would return to this dealership for another car in the future More

Justin is amazing in the service department, makes everything simple and quick. I would recommend him to everyone! everything simple and quick. I would recommend him to everyone! More