Ourisman Lexus of Rockville

We bought the 2023 Lexus NX 350 from Tony at Ourisman Lexus of Rockville. The decision made late at night and he helped to make it happen. Also he helped us for set up Bluetooth connection between our ce Lexus of Rockville. The decision made late at night and he helped to make it happen. Also he helped us for set up Bluetooth connection between our cell phone and the car's system. All other works was done within an hour. Thank you More

The sales team was very nice Franklyn was remarkably helpful I had no means of getting to the dealership and he made sure that he got me there he was able to work with me and I got exactly what I wan helpful I had no means of getting to the dealership and he made sure that he got me there he was able to work with me and I got exactly what I wanted then I met Amal who went through sales financing with me I must say they were a great team very knowledgeable More

Nice, polite, competent, efficient, helpful ,knowledgeable, not to rob you, nice show room, diverse staff ,knowledgeable, not to rob you, nice show room, diverse staff More

Excellent! Been taking my car to this Lexus dealer since I bought it. Have always had great service!!!! Been taking my car to this Lexus dealer since I bought it. Have always had great service!!!! More

As good as it gets! Ourisman Lexus of Rockville has intelligent, insightful and incredibly helpful sales, financial services and customer service personnel... not to men Ourisman Lexus of Rockville has intelligent, insightful and incredibly helpful sales, financial services and customer service personnel... not to mention, wonderful service department. More

Sales Team attentive to customer's needs and desires. Very helpful and not pushy. This is soo appreciated. Very helpful and not pushy. This is soo appreciated. More

From the first time I contacted the dealership, Kewei Wu was very quick to respond. He is professional and very knowledgeable about the products, especially the SUV which I was interested in buying. Durin was very quick to respond. He is professional and very knowledgeable about the products, especially the SUV which I was interested in buying. During the test drive, he was explaining different aspects of the car. The SUV I selected was "in transit" and Kewei kept me up to date on any delays. Other staff I met with were very courteous and knowledgeable. All in all, it was a very rewarding experience. NOTE: the two unanswered questions were not N/A to my situation. More

William (Bill) was extremely knowledgable, professional and attentive. Bill was consistent from our initial phone call to closing and delivery of the vehicle and attentive. Bill was consistent from our initial phone call to closing and delivery of the vehicle More

Customer service was exceptional Work done in a timely manner Clean facility BUT they need more cookies 😁 manner Clean facility BUT they need more cookies 😁 More

Whole experience was just awesome. Peipei understood what I was looking for and my needs.This is a big buy and she made purchasing a vehicle sooo easy and the process was concluded tim Peipei understood what I was looking for and my needs.This is a big buy and she made purchasing a vehicle sooo easy and the process was concluded timeously.Would highly recommend ⭐️⭐️⭐️ More