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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,544 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,544 reviews

April 05, 2023

Yaw was outstanding. He was very responsive to all my questions. His follow up after the sales is excellent More

by michael ranti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaw Pepra
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Apr 05, 2023 -

Ourisman Lexus of Rockville responded

We will be sure to pass along your kind words to Yaw. Thank you for choosing POurisman Lexus of Rockville, Michael!

April 04, 2023

Have purchased 2 vehicles from Lexus of Rockville this year and very pleased with their service. Highly recommend More

by cpap
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 04, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We appreciate your business and hope to see you again at Ourisman Lexus of Rockville. Safe travels!

April 04, 2023

Tim provided 6-star advice, information and encouragement during the sales process. He was extremely pleasant to work with, and we always felt treated with care and respect. A great experience that we are ha More

by pab4295
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Wood
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Apr 04, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are so glad to hear that Tim delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

April 04, 2023

Justin was great. Thank you for all your help and good work! I will recommend Justin . Thank you Orlando &Maria Mendes More

by Clarksburgmariamendes1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 04, 2023 -

Ourisman Lexus of Rockville responded

Hi Orlando & Maria! Thank you for leaving Ourisman Lexus of Rockville a five-star review. It's lovely that Justin was helpful and left a great impression. See you down the road!

April 03, 2023

Great professional and friendly service people. Great communication regarding the ongoing service. Love the waiting room too. More

by Sus
Recommend Dealer
Yes
Employees Worked With
Vincent
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Apr 03, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

March 30, 2023

Everything went as clockwork from checkin to pickup. Very professional service. Costs reasonable for work performed. More

by eagles4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Mar 30, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you again down the road!

March 30, 2023

The ourisman Lexus of Rockville team members are very professional, and very friendly. They do an excellent job of explaining everything to the customer. More

by Douglas0287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
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Mar 30, 2023 -

Ourisman Lexus of Rockville responded

Thanks for working with the Ourisman Lexus of Rockville team! We appreciate your support.

March 30, 2023

Excellent customer service and patient for sales to finance. Very pleasant enivorment and no pushing sale tactics. More

by asbell3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
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Mar 31, 2023 -

Ourisman Lexus of Rockville responded

We are glad to hear that our team earned your 5 stars! Thanks for working with the Ourisman Lexus of Rockville team.

March 29, 2023

Great customer service. Picking up and delivering my car back after 30,000 mile check up More

by Marcia Pelton
Recommend Dealer
Yes
Employees Worked With
Jimmy , casandra
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Mar 29, 2023 -

Ourisman Lexus of Rockville responded

Marcia - We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- The Ourisman Lexus of Rockville Team

March 29, 2023

I've always received great customer service at this dealership, Ourisman Lexus of Rockville, but last Saturday, I had the luck and pleasure to have Vincent Garcia as my service rep. He was truly aweso More

by Mattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Garcia
Report | Print
Mar 29, 2023 -

Ourisman Lexus of Rockville responded

We love hearing Vincent took such great care of you, Mattie. Thank you for being a loyal Ourisman Lexus of Rockville customer. Drive safe, and have a fantastic day!

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