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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,544 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,544 reviews

March 28, 2023

Couldn't ask for better service—the sale was fast and easy; done over the phone and online. More

by MMC
Recommend Dealer
Yes
Employees Worked With
PeiPei, Ryan Aldo
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Mar 28, 2023 -

Ourisman Lexus of Rockville responded

And we couldn't ask for better feedback! It's always a pleasure to deliver a smooth experience at Ourisman Lexus of Rockville. Thanks for all your support!

March 27, 2023

very professional - clear description of details of car - timing os work was fairly accurate - Aaron very nice to work with. More

by ellieflyer
Recommend Dealer
Yes
Employees Worked With
Aaron
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Mar 28, 2023 -

Ourisman Lexus of Rockville responded

Ellie, thank you for the review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back!

March 27, 2023

Shamefully, I’m a bit of a handful for some people, but Vince was able very professionally and understandably meet my needs. He was courteous informative prompt and accommodating. Thanks Vince More

by Mattiekaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
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Mar 27, 2023 -

Mattiekaron responded

Overall happy

Mar 28, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are so glad to hear that Vince was able to assist you and get the job done. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

March 25, 2023

The team quickly responded to an online inquiry and confirmed availability. We bought the car the next day in a few hours. Quick and easy. More

by Renee C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mendez, Rosanne Baggett
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Mar 27, 2023 -

Ourisman Lexus of Rockville responded

We are happy to hear from you, Renee! Thank you for choosing Ourisman Lexus of Rockville and for sharing your positive feedback. Safe travels ahead!

March 24, 2023

Availability of the model I was interested in buying was a key factor in selecting this dealer. More

by Jeanlangbein
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Frank
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Mar 24, 2023 -

Ourisman Lexus of Rockville responded

We're delighted we could be of assistance! Thanks so much for the support! - The Ourisman Lexus of Rockville team

March 24, 2023

Excellent service at this dealership. Doug, my salesman and Bernie, the technology guru, spent a lot of time with me answering all my questions and helping me learn all the features of t More

by Nancyedavies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Quander, Bernie Kitts
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Mar 27, 2023 -

Ourisman Lexus of Rockville responded

Thanks for sharing your appreciation for the Ourisman Lexus of Rockville Team! Doug and Bernie will definitely appreciate the shout-out. Safe travels, and we look forward to your next visit!

March 24, 2023

We had a great experience at Ourisman Lexus of Rockville and highly recommend the whole team for your next car. Our salesperson, Joao, was a top-notch professional who helped us secure the perfect car. We c More

by Michele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joao, Ryan, Roxanne
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Mar 27, 2023 -

Ourisman Lexus of Rockville responded

Joao and the entire Ourisman Lexus of Rockville team are thrilled to see your glowing review, Michele! Thank you for supporting Ourisman Lexus of Rockville and congratulations on your new NX 350!

March 23, 2023

It was excellent, the hospitality, the professionalism. When I ask a question there’s always a true and honest answer. This dealership is awesome, I’m on my fourth Lexus. More

by Ctc
Recommend Dealer
Yes
Employees Worked With
Service ppl
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Mar 23, 2023 -

Ourisman Lexus of Rockville responded

We're so grateful for your continued support of Ourisman Lexus of Rockville! We're certainly lucky to have a team so committed to providing quality service that is always attentive and caring to our customers. We hope to see you again soon for that fifth Lexus!

March 22, 2023

Great service and on time. very efficient,love my Lexus.Always recommend friends to buy Lexus. More

by Lexus
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre
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Mar 22, 2023 -

Ourisman Lexus of Rockville responded

Your review is everything we hope to see! Thank you for sharing your glowing appreciation for Ourisman Lexus of Rockville. We love that you love your Lexus and we look forward to seeing you again next time!

March 22, 2023

This dealership is conveniently located has very friendly staff and clean and welcoming space and most importantly knowledgeable staff More

by Adam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim wood
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Mar 22, 2023 -

Ourisman Lexus of Rockville responded

Adam, thank you for this review of our amazing team here at Ourisman Lexus of Rockville! See you next time!

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