
Ourisman Lexus of Rockville
Rockville, MD
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very pleasant experience; walked out with purchases for wife and me. Felt that we got a good deal on both with no back and forth on the prices. wife and me. Felt that we got a good deal on both with no back and forth on the prices. More
We recently had our transmission replaced with Jimmy. The first trans we had sent to dealer to install unfortunately wasn't going to work. Jimmy went far and above typical service in finding us another t The first trans we had sent to dealer to install unfortunately wasn't going to work. Jimmy went far and above typical service in finding us another transmission, while giving us a loaner to cover what ended up being 1.5 weeks while all this got worked out. Excellent Service by Jimmy and Ourisman Lexus, and the reason we keep coming back. More
They are courteous, knowledgeable and made me feel welcomed. Michael was careful to remind me that the wiper blades i requested were not included with my prepaid services. welcomed. Michael was careful to remind me that the wiper blades i requested were not included with my prepaid services. More
I purchased a new 2023 GX 460. Once we agreed to the deal over the Internet, I went over to pick up the vehicle. Within one hour all paperwork was completed and I was out the door Once we agreed to the deal over the Internet, I went over to pick up the vehicle. Within one hour all paperwork was completed and I was out the door with the new GX. Both Josh and Roseanna were very efficient and courteous. More
It was a very great first car buying experience. The salesman was very knowledgeable, welcoming, informative, etc. Even the other employees at the dealership were very helpful and energetic. The salesman was very knowledgeable, welcoming, informative, etc. Even the other employees at the dealership were very helpful and energetic. More