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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,545 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,545 reviews

February 10, 2023

Great customer service. Clean. Yaw was very nice. The process was fast I brought my last car from you all. More

by Cdpearce427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaw, Roseanne
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Feb 10, 2023 -

Ourisman Lexus of Rockville responded

We are thrilled that we had the opportunity to work with you! Thank you for choosing Ourisman Lexus of Rockville and for sharing your positive experience. Safe travels ahead!

February 10, 2023

It was a very great first car buying experience. The salesman was very knowledgeable, welcoming, informative, etc. Even the other employees at the dealership were very helpful and energetic. More

by Vanish Amin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Nagaria
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Feb 10, 2023 -

Ourisman Lexus of Rockville responded

We're thrilled our team welcomed you to Ourisman Lexus of Rockville with professional service! Thank you for the fantastic review. We hope to see you again soon!

February 10, 2023

I like coming to this Dealership, where I bought my car, because it has a nice atmosphere with kind and helpful staff. More

by Yoliecab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz
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Feb 10, 2023 -

Ourisman Lexus of Rockville responded

We appreciate the great review of our dealership. Thank you for bringing your loyal business to Ourisman Lexus of Rockville.

February 09, 2023

This was my first visit for maintenance to Ourisman and I was pleasantly surprised. My service rep was very pleasant and kept me fully informed. The waiting area is pleasant. I will now permanently have a More

by lkmspirio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
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Feb 09, 2023 -

Ourisman Lexus of Rockville responded

We are thrilled to hear that the Ourisman Lexus of Rockville team has earned your loyal business. Thank you for this awesome feedback! Until next time!

February 09, 2023

Jimmy Baker went out of his way to provide excellent service. He took the time for a full discussion of the particular needs of my car More

by Constancehickey
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe delivered my car to mr
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Feb 09, 2023 -

Ourisman Lexus of Rockville responded

We are glad to hear that Jimmy provided outstanding support during your service visit, Constance. He will appreciate the shoutout. Thank you for working with Ourisman Lexus of Rockville!

February 09, 2023

The whole staff was very professional and will help you throughout the whole process. They will also work with you if you have any questions or concerns. Thank you Osborne and Nelson! Look for these guys t More

by Jsb511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osborne, Nelson
Report | Print
Feb 10, 2023 -

Ourisman Lexus of Rockville responded

We are so glad to hear that you felt taken care of by Osborne, Nelson, and the Ourisman Lexus of Rockville team. Thank you for choosing Ourisman Lexus of Rockville for your service needs!

February 08, 2023

My service was fast and precise! The dealership was clean and very quiet; enough for me to complete some work assignments that where due for my manager while in the waiting area. More

by Jenny Galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant service manager
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Feb 08, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We're glad that the Ourisman Lexus of Rockville team was helpful and nice to work with. We appreciate your business and feedback!

February 07, 2023

Great service in the service department! Brad and James Baker were great to work with. They have my full recommendation. More

by haskinsmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, James, Jesse GM
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Feb 07, 2023 -

Ourisman Lexus of Rockville responded

It makes our day to read that Brad and James provided five-star service! Thank you for sharing, and we hope to see you next time at Ourisman Lexus of Rockville.

February 05, 2023

Works vet well, professional. Try to satisfy client’s needs. Look for options to make the deal to work More

by Mishabelkindas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
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Feb 06, 2023 -

Ourisman Lexus of Rockville responded

We appreciate the kind feedback. Safe travels, and we hope to see you again at Ourisman Lexus of Rockville!

Feb 06, 2023 -

Mishabelkindas responded

Nice to do business with you !

February 03, 2023

Great customer service is quick, easy, personalized, and empathetic. Pei Pei is very good and professional. Excellent work done! Thank you! More

by thanh9le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei
Report | Print
Feb 03, 2023 -

Ourisman Lexus of Rockville responded

This is the kind of feedback we love seeing! Thanks for giving Pei Pei and the Ourisman Lexus of Rockville team a shoutout. We're grateful for your support. Take care!

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