
Ourisman Lexus of Rockville
Rockville, MD
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Working with Mr. Yaw was excellent. We were both on the same page from the beginning, no fooling around. The car shopping was better than imagined. Yaw was excellent. We were both on the same page from the beginning, no fooling around. The car shopping was better than imagined. More
Tim is a pro - understands the mechanic of the vehicle while pointing you in the right direction of the sale. He allows the customer to be “in the drivers seat” when it comes to the decision about their n while pointing you in the right direction of the sale. He allows the customer to be “in the drivers seat” when it comes to the decision about their next vehicle. More
This is a great car service. Everyone is nice and considerate, and the wait was not too long. However, it was long enough that I would have preferred a loaner, which I will req Everyone is nice and considerate, and the wait was not too long. However, it was long enough that I would have preferred a loaner, which I will request next time. Mike was very apologetic about my wait, which I appreciated. I will always bring my car to Rockville Lexus! More
We’ve been loyal customers of Rockville Lexus for many years. Now that Ouersman has taken over the dealership, we anticipate the same if not better great service since our other cars have been Ouersman H years. Now that Ouersman has taken over the dealership, we anticipate the same if not better great service since our other cars have been Ouersman Hondas. More
The best Lexus car buying experience . I went in to talk with Doug Quander and he provided me great information, no pressure for purchasing. My car was appraised at the highest level and I went in to talk with Doug Quander and he provided me great information, no pressure for purchasing. My car was appraised at the highest level and then I requested some financial figures. I would rate this dealership with 5+ stars. The staff from Receptionist, Sales Manager, to Finance Manager, very professional. More
Seth Hamm and his team have consistently offered the highest level of professional customer service that brings to the DMV the ability for individuals to comfortable purchase and refer friends for a ste highest level of professional customer service that brings to the DMV the ability for individuals to comfortable purchase and refer friends for a stellar and stress free experience. More
I found the people at the dealership to be very friendly and helpful. I didn’t feel any pressure and found the experience to be very refreshing. I have to give special kudos to Bill Lum. He always got right and helpful. I didn’t feel any pressure and found the experience to be very refreshing. I have to give special kudos to Bill Lum. He always got right back to me when I texted and was very personable. He explained all the features of the car and I felt very comfortable working with him. More
I have dealt with Seth Hamm for many years. No one is better! I would not have anyone else help me lease or purchase a car. I recommend him to all my friends. No one is better! I would not have anyone else help me lease or purchase a car. I recommend him to all my friends. More