Ourisman Lexus of Rockville

I found the people at the dealership to be very friendly and helpful. I didn’t feel any pressure and found the experience to be very refreshing. I have to give special kudos to Bill Lum. He always got right and helpful. I didn’t feel any pressure and found the experience to be very refreshing. I have to give special kudos to Bill Lum. He always got right back to me when I texted and was very personable. He explained all the features of the car and I felt very comfortable working with him. More

I have dealt with Seth Hamm for many years. No one is better! I would not have anyone else help me lease or purchase a car. I recommend him to all my friends. No one is better! I would not have anyone else help me lease or purchase a car. I recommend him to all my friends. More

I had a good experience with Mr. Kewei he was easy to communicate, very helpful and exemplary salesperson. Kewei he was easy to communicate, very helpful and exemplary salesperson. More

The expeditious manner in which you are taken care of is great! Just wish there was more seating areas in the dealership where one can wait while your vehicle is being serviced. great! Just wish there was more seating areas in the dealership where one can wait while your vehicle is being serviced. More

Ms. Yuki Huang is very helpful, personable, and straight to the point. She helped me finding the car that I wanted. to the point. She helped me finding the car that I wanted. More

Brendan provided outstanding customer service which is very important to me. He provided clear information about the required service and answered ally questions. He was friendly and very professional. Th very important to me. He provided clear information about the required service and answered ally questions. He was friendly and very professional. Thank you Brendan! More

Kewei is the BEST salesperson! He handled my 2019 NX and my 2023 NX. He is knowledgeable, personable, and helpful. Highly recommend him! He handled my 2019 NX and my 2023 NX. He is knowledgeable, personable, and helpful. Highly recommend him! More

I appreciate the exchange for a car to drive, although I did not use it. The radio station had been changed. The preset seat position was not observed. Was the oil changed? did not use it. The radio station had been changed. The preset seat position was not observed. Was the oil changed? More

I was just shopping around but I ended up brought the Lexus 350h NX from Tìm Wood the same day. He is knowledgeable and thoroughly explained its features. Thanks, Tim. Lexus 350h NX from Tìm Wood the same day. He is knowledgeable and thoroughly explained its features. Thanks, Tim. More

Mr. Tony Rincon is a very personable, efficient and knowledgeable salesman, He is also very approachable, helpful and so is a great asset to your dealership. knowledgeable salesman, He is also very approachable, helpful and so is a great asset to your dealership. More