Ourisman Lexus of Rockville

Brandon was very professional courteous and nice to deal with, he accomplished everything without any trouble at all with, he accomplished everything without any trouble at all More

I had the best experience with Yaw and Rosanne. He is made the experience of the buying the car easy and quick and also offered free home delivery and all the paperwork of the last was made in my h He is made the experience of the buying the car easy and quick and also offered free home delivery and all the paperwork of the last was made in my house.Rosanne helped with the paperwork and made it very easy for us. Thank you for the service More

Dela was very supportive- prompt, professional and courteous. Made my visit very easy. The waiting room is excellent. He was so genuine, honest, and nowhere near pushy.. courteous. Made my visit very easy. The waiting room is excellent. He was so genuine, honest, and nowhere near pushy.. More

Fahad from Ourisman Lexus of Rockville made the car buying process an easy and stress-free experience. buying process an easy and stress-free experience. More

The service was amazing. And they always find solutions for your needs. I really appreciate it And they always find solutions for your needs. I really appreciate it More

We weren’t planning to make a purchase since the car was in transit, but called at the last minute to speak with someone, and ended up being Pei Pei. She worked with us quickly over the phone to secure a pr in transit, but called at the last minute to speak with someone, and ended up being Pei Pei. She worked with us quickly over the phone to secure a price and confirmed that car was there. We made an hour drive to Maryland and bought the car the same day. Everyone was pleasant to work with. There was another gentleman (his name is Arnold we believe) who also worked with us on the last few tweaks on the purchase. Kenneth also gave us a pleasant experience in finance. Ourisman Lexus of Rockville definitely accommodate when we were waiting for our insurance policy to come through and it was past closing time. Overall, we will recommend Ourisman Lexus to our friends and family members. Thank you! More

What an awesome experience I had purchasing my new vehicle. Lexus of Rockville you rock! Thank you! vehicle. Lexus of Rockville you rock! Thank you! More

Justin was very helpful - prompt, professional and courteous. Made my visit very easy. Waiting room is excellent. Will return. courteous. Made my visit very easy. Waiting room is excellent. Will return. More

By far the BEST experience I have ever had at a dealership! If you're interested in buying ask for Franklyn! He was so genuine, honest, and nowhere near pushy. Purchasing a car is a HUGE decision. dealership! If you're interested in buying ask for Franklyn! He was so genuine, honest, and nowhere near pushy. Purchasing a car is a HUGE decision. He was very understanding that my husband and I needed to go home and talk about it. The next day we stopped at two other dealerships one being the Lexus at Silver Spring and it was a HORRIBLE experience there. Because of the way Franklyn treated my family setting the professionalism bar HIGH that we instantly walked out of the Silver Spring branch because we were not treated with the same respect and kindness received from Franklyn. It was an easy choice not to just purchase the car because we fell in love with it but because we wanted to personally buy through Franklyn. The entire team at Ourisman is by far the kindest, laid back, respectful dealership I've ever walked into! The gentleman in finance (I forget his name, Hispanic with two beautiful children) was nothing less of amazing and easy to work with as well. He gave my 2 year old paper and markers to color with as she was getting antsy. They truly made me feel comfortable and confident about making a big purchase. They TRULY all made us feel a part of their dealership family! Thank you all for your great service. It is because of this that Ourisman will continue to be successful! More

I had a major maintenance performed at this location. Everything from scheduling to the getting a loaner was easy with short wait times. Inside of my car was even cleaned which I greatly appreciated. Bre Everything from scheduling to the getting a loaner was easy with short wait times. Inside of my car was even cleaned which I greatly appreciated. Brendan at Rockville Lexus was great. He provides timely updates about my car. More