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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,537 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,537 reviews

February 06, 2025

Christopher Mendez helped me purchase the Lexus that I wanted. No hard sell, just superior service. He KNOWS Lexus cars, helpful is an understatement. Actually a pleasant cordial car buying experience. I More

by Mitzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Mendez, Jeannette Shalaby, Jesse Drost
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Feb 06, 2025 -

Ourisman Lexus of Rockville responded

Mitzy, we're delighted to hear that Christopher provided you with such a pleasant car-buying experience at Ourisman Lexus of Rockville. Enjoy your new Lexus and welcome to the club!

February 04, 2025

Staff are very pleasant and professional. We had a great experience with our car shopping. More

by Dt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yoki, Seth and Amal
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Feb 05, 2025 -

Ourisman Lexus of Rockville responded

We appreciate the stellar review here at Ourisman Lexus of Rockville!

February 01, 2025

I received excellent customer service from this dealership. The sales folks were easy to work with and communication was second to none. Fabulous customer service. More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Hamm and Brionna Dupree
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Feb 03, 2025 -

Ourisman Lexus of Rockville responded

JC, we're delighted to hear that you had such a positive experience with our team at Ourisman Lexus of Rockville. Thank you for highlighting the excellent customer service and communication!

February 01, 2025

I’ve been a client for over 20 years and find them reliable and willing to go the extra mile. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Gutierrez
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Feb 03, 2025 -

Ourisman Lexus of Rockville responded

Thank you so much, Jean! We appreciate your business here at Ourisman Lexus of Rockville.

February 01, 2025

Omar (from the Lexus dealership in Rockville MD) was awesome, patient, and super helpful. I will recommend him to anyone looking for a Lexus. He took the time to help me figure out which car would be th More

by Jeanette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar (from the Lexus dealership in Rockville MD)
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Feb 03, 2025 -

Ourisman Lexus of Rockville responded

Jeanette, we're delighted to hear that Omar provided such a helpful and patient experience at Ourisman Lexus of Rockville. Thank you for recommending him, and we hope you're enjoying your new car!

January 31, 2025

Ourisman Lexus Rockville has outstanding personnel: Mgr. Omar Perez & his driver: Brandon. They both did a tremendous job for me. More

by jimbacklin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
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Jan 31, 2025 -

Ourisman Lexus of Rockville responded

Thank you for recognizing Omar and Brandon's efforts at Ourisman Lexus of Rockville! We're delighted to hear they provided outstanding service. We appreciate your feedback!

January 31, 2025

Excellent from start to finish. Communication was superior. The car advertised was accurate and well done. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahad Abuassi
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Jan 31, 2025 -

Ourisman Lexus of Rockville responded

David, we're delighted to hear that your experience with Ourisman Lexus of Rockville was excellent from start to finish. Thank you for highlighting our communication and accuracy in advertising! Enjoy your new car!

January 28, 2025

Excellent customer service even in terrible weather. They gave me an excellent experience I thank them. More

by mikedod69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sally
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Jan 28, 2025 -

Ourisman Lexus of Rockville responded

Mike, we're delighted to hear that you had an excellent experience with us at Ourisman Lexus of Rockville despite the weather. Thank you for your kind words!

January 25, 2025

I have been very pleased with the service at Ourisman Lexus. The valet service is fantastic when they bring a loaner car and take mine in for service. I received a call to let me know what was done and a More

by datop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Jan 27, 2025 -

Ourisman Lexus of Rockville responded

We're delighted to hear that you enjoyed the valet service and communication at Ourisman Lexus of Rockville. Thank you for sharing your positive experience with us! If there's anything else we can do, just let us know.

January 24, 2025

I highly recommend Moquit Malik our salesman . He was polite professional and bent over backwards to make sure everything went well . I highly recommend him and the dealership for ALL your automot More

by alpug1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moquit Malik, Jeannette Shalaby, Jesse Drost
Report | Print
Jan 24, 2025 -

Ourisman Lexus of Rockville responded

Thank you for the fantastic feedback! We're delighted to hear that Moquit provided such exceptional service at Ourisman Lexus of Rockville. Your recommendation means a lot, and we're here whenever you need us for your automotive needs!

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