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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,545 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,545 reviews

December 02, 2022

Very professional, and pleasant to work with, and take good care of my car. The best service manager to work with. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy and Kewei
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Dec 02, 2022 -

Ourisman Lexus of Rockville responded

We're grateful for you taking a moment of time to recommend Ourisman Lexus of Rockville. Thank you, Christina!

December 02, 2022

I was eventually taken care of after going to the dealership twice, Brad was able to have all my concerns taken care of in a timely manner. More

by KINGOFKINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Assistant Service Manager
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Dec 05, 2022 -

Ourisman Lexus of Rockville responded

Thank you for this feedback! We are glad to know that Brad was helpful and efficient. Our team is grateful for your patience and trust.

December 01, 2022

Samuel was very good in listening to my needs and concerns and delivered very well. He takes his time to explain fuel usage, caring for the car, warranty and service. Everything into detail without r More

by voasante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Kofi Boama
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Dec 01, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the review. We're happy to hear that Samuel was helpful and nice to work with. We appreciate your business and kind words here at Ourisman Lexus of Rockville! We'll be sure to pass along the kudos, see you around!

November 30, 2022

Very professional, always took extra step and explained full detail. Paperwork and processing was a breeze. Highly recommend Kewei More

by a177yc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kewei Wu
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Nov 30, 2022 -

Ourisman Lexus of Rockville responded

We really appreciate you taking the time to leave Ourisman Lexus of Rockville this awesome review, thank you! We are thrilled to hear how smoothly the experience with Kewei went. Enjoy the holiday season and we hope to see you again down the road!

November 30, 2022

Welcoming, understanding though can't handle certain issues regarding finance, and other questions but willing to help though More

by Elijah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasan, Athanasios
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Dec 05, 2022 -

Ourisman Lexus of Rockville responded

Hi Elijah - While I am glad that our team left a welcoming impression, I do apologize if you still have unanswered questions. If you could please give me a call, I would be happy to see what more I can do to help. Thank you, Jesse Drost - General Manager - 301-762-9009

November 30, 2022

The people at the dealership were lovely. I was greeted with enthusiasm and kindness from the moment I stepped through the door! More

by Sabrina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uriel "Tony" Rincon
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Nov 30, 2022 -

Ourisman Lexus of Rockville responded

Sabrina, we are blushing! Thanks for sharing your appreciation for our team at Ourisman Lexus of Rockville!

November 30, 2022

I was extremely pleased with my experience at Ourisman Lexus of Rockville. Everyone was very professional and great to work with. I love my new Lexus.; Thanks, Linda More

by l.summers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oluyinka was my sales person, he did a great job
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Nov 30, 2022 -

Ourisman Lexus of Rockville responded

This is a fantastic review! Thanks from the entire team at Ourisman Lexus of Rockville. We are thrilled to hear that you're enjoying your new Lexus!

November 25, 2022

Brandon was very professional courteous and nice to deal with, he accomplished everything without any trouble at all More

by drfittraining
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brendan
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Nov 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate the kind feedback about Brandon and hope to see you again at Ourisman Lexus of Rockville. Safe travels!

November 24, 2022

I had the best experience with Yaw and Rosanne. He is made the experience of the buying the car easy and quick and also offered free home delivery and all the paperwork of the last was made in my h More

by shaheer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaw, Rosanne
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Nov 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Ourisman Lexus of Rockville team. Drive safely, and we will be sure to pass on the kind feedback to Yaw and Rosanne!

November 23, 2022

Dela was very supportive- prompt, professional and courteous. Made my visit very easy. The waiting room is excellent. He was so genuine, honest, and nowhere near pushy.. More

by Olusegun Toriola
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dela Hary Tamakloe
Report | Print
Nov 23, 2022 -

Ourisman Lexus of Rockville responded

Olusegun, we’re delighted we could deliver an excellent experience! Thank you for taking the time to write this lovely review. Dela will appreciate the shoutout. Have a great day and happy holidays! - Lexus of Rockville Team

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