
Ourisman Lexus of Rockville
Rockville, MD
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10 out of 10, and if I could rate them higher I would. Yaw was incredible to work with. Buying a car in these times is very stressful, but Yaw made the process manageable and stayed within our budget. S Yaw was incredible to work with. Buying a car in these times is very stressful, but Yaw made the process manageable and stayed within our budget. Seriously, ask for Yaw, as he said to us "I got you". Sasan the finance guy processed everything so smoothly and quickly, that even our bouncing toddler didn't have a fit. Truly a great experience and highly recommend. Will definitely go back in the future. Thank you Yaw and Sasan! More
My Service Advisor, Joseph, took care of me. I got my car serviced and got major work done in a reasonable amount of time. The cost was a bit high because it's Lexus, but that is to be expec I got my car serviced and got major work done in a reasonable amount of time. The cost was a bit high because it's Lexus, but that is to be expected. More
Doug is exceptional! Doug made my experience at Lexus of Rockville seamless, easy and one of a kind! Doug went above and beyond throughout the process. He offered his pro Doug made my experience at Lexus of Rockville seamless, easy and one of a kind! Doug went above and beyond throughout the process. He offered his professional, honest insight on my buying process and even called to check in throughout my buying process with the knowledge that I was shopping around. I ventured to multiple dealerships including two other Lexus dealerships. Lexus of Rockville had the best in quality certified vehicles and the customer service was unmatched. I was able to meet one of the managers during the appraisal of my vehicle for trade-in. The trade-in was the best across the region and matched the kbb value. As a woman, in particular a woman of color, I felt valued, respected and appreciated which was not a synonymous experience across dealerships in the DMV region. More
It was another good experience working with the sates and financial department. My sales rep did a great job getting me into my next Lexus vehicle. I have nothing but good experiences when dealing with the L financial department. My sales rep did a great job getting me into my next Lexus vehicle. I have nothing but good experiences when dealing with the Lexus dealership at Rockville. More
I always pleased when work with Orisman dealership- starting from phone call - cheerful response, like they happy to hear you, unlike Fitzgerald's, and up to getting car back. Great service! Only I wis starting from phone call - cheerful response, like they happy to hear you, unlike Fitzgerald's, and up to getting car back. Great service! Only I wish it would be a bit cheaper ;) More