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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,520 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,520 reviews

November 03, 2022

I bought a car from Dela at Lexus of Rockville. He is a nice guy and good at listening to my concerns. More

by fpiao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dela
Nov 04, 2022 -

Ourisman Lexus of Rockville responded

Congratulations on the new ride! We're so happy that your experience with Dela went seamlessly from start to finish. Have a wonderful day! - Ourisman Lexus of Rockville

November 02, 2022

I always pleased when work with Orisman dealership- starting from phone call - cheerful response, like they happy to hear you, unlike Fitzgerald's, and up to getting car back. Great service! Only I wis More

by Pokrashk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 02, 2022 -

Ourisman Lexus of Rockville responded

We are delighted to receive a 5-star review from a loyal customer. Thank you for your feedback–we will be sure to take it into consideration! Safe travels from all of us at Ourisman Lexus of Rockville!

November 01, 2022

The service department is thorough and assists you every step of the process. From dropping off the car to picking up, the customer service is seamless. Two thumbs up every visit! More

by Gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Nov 01, 2022 -

Ourisman Lexus of Rockville responded

Gayle, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

November 01, 2022

Efficient , friendly and courteous service. Brad was very helpful and go to sand place for all services More

by Rzjanjua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 01, 2022 -

Ourisman Lexus of Rockville responded

Rzjanjua, thanks for leaving Ourisman Lexus of Rockville a five-star review! It is fantastic to hear that Brad left you feeling confident in our services. Until next time!

November 01, 2022

Tony was very thorough and patient. He found the car I wanted and took us through the process with ease. I would recommend Tony for your next Purchase. More

by lucyrenehan01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 01, 2022 -

Ourisman Lexus of Rockville responded

It's fantastic to see your five-star rating of Ourisman Lexus of Rockville! We are glad that Tony guided you through the buying process with ease. Take care, and thanks for your business!

November 01, 2022

Great staffs and excellent customer service , Jin was so wonderful and helpful I appreciated him so much 👍 More

by fbsongu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Bae
Nov 02, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Jin. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

November 01, 2022

I have been to this dealership since 2012 - always great customer service - I sit w my laptop, and before I know it, car is done and washed and ready to drive away. More

by Martha.fishel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Nov 01, 2022 -

Ourisman Lexus of Rockville responded

Martha, thank you for the great review! We are thrilled to hear that you are so confident in the Ourisman Lexus of Rockville team to get the job done. We appreciate your business over the years and are looking forward to seeing you back!

October 29, 2022

I had an amazing experience especially with Athanasios, he was very knowledgeable and he walked me through all the steps of getting my dream SUV. Above all Athanasios exhibited a very high level of profess More

by tuk2glad.go
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasun
Oct 31, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Athanasios and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

October 29, 2022

Great service and helped out pick out a beautiful car for my son. Thank you More

by Wendyliu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pei
Oct 31, 2022 -

Ourisman Lexus of Rockville responded

Wendy, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Ourisman Lexus of Rockville team. We are wishing your son safe travels in his new vehicle and hope to see you back!

October 29, 2022

Car cleaning needs improvement, rest everything is acceptable, courteous staff, comfortable customer waiting area with refreshments More

by HD45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 31, 2022 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback. We are happy to hear that your overall experience has been positive, and we will make a note of your comments regarding vehicle cleaning. If there is anything else we can do for you, please be in touch. Thank you, Jesse Drost - General Manager - 301-762-9009

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