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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,522 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,522 reviews

October 29, 2022

Great service and helped out pick out a beautiful car for my son. Thank you More

by Wendyliu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pei
Report | Print
Oct 31, 2022 -

Ourisman Lexus of Rockville responded

Wendy, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Ourisman Lexus of Rockville team. We are wishing your son safe travels in his new vehicle and hope to see you back!

October 29, 2022

Car cleaning needs improvement, rest everything is acceptable, courteous staff, comfortable customer waiting area with refreshments More

by HD45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 31, 2022 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback. We are happy to hear that your overall experience has been positive, and we will make a note of your comments regarding vehicle cleaning. If there is anything else we can do for you, please be in touch. Thank you, Jesse Drost - General Manager - 301-762-9009

October 28, 2022

Great service from Jimmy . He was very professional and knowledgeable. The staff is friendly. I like them cleaning up the car after serving is done. More

by Pparekh0915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

We are happy to hear that Jimmy and the team took such great care of you! Thank you for trusting Ourisman Lexus of Rockville with your business, we hope to see you again down the road. Safe travels ahead!

October 28, 2022

Appreciate courtesy & work even if no pre appt. ! Time prediction of needed work reasonably accurate. More

by joycemartin67?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the review, Joyce! We appreciate your support and hope to see you back again at Ourisman Lexus of Rockville. Safe travels!

October 28, 2022

Offered loner, but waited, given update about vehicle,, given verbal & written information of service completed. Treated with respect & dignity, car washed and tank filled with gas. No problems noted. More

by dorhow1701
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

October 28, 2022

Lexus of Rockville Outstanding Quality of service as usual , I am a customer over 30 years! More

by Bear9188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael jankowitz
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your support over the years and are looking forward to seeing you again at Ourisman Lexus of Rockville. Safe travels!

October 28, 2022

I always receive prompt, courteous and excellent service from Jimmy Baker and the service technicians. More

by mhpb1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

It's great to hear that Jimmy continues to deliver five-star service. Thanks for choosing Ourisman Lexus of Rockville!

October 28, 2022

Great experience! Very happy with the purchase of NX 250. The dealer Athanasios Tsounis was super helpful. He answered all my questions, explained all pros and cons, g More

by Tkanumuc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athanasios Tsounis
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you found the right vehicle working with Athanasios and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

October 25, 2022

Very pleasant to deal with - no high pressure tactics at sales or service. Happy customer. More

by stuartdrick@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Oct 25, 2022 -

Ourisman Lexus of Rockville responded

We are thrilled that our team gave you such a positive, pressure-free experience! Thank you for choosing Ourisman Lexus of Rockville and for stopping by to share your support on our page. Drive safely!

October 24, 2022

It’s very easy and fast to make an appointment for maintenance. And the guy Brad who took care of my car when I get there is very nice, too. I didn’t wait too long to get my car back. I had a good tim More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Oct 24, 2022 -

Ourisman Lexus of Rockville responded

Amy, thank you for the great review! We are so glad to hear that Brad delivered such a successful service experience. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

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