Ourisman Lexus of Rockville

Doug is exceptional! Doug made my experience at Lexus of Rockville seamless, easy and one of a kind! Doug went above and beyond throughout the process. He offered his pro Doug made my experience at Lexus of Rockville seamless, easy and one of a kind! Doug went above and beyond throughout the process. He offered his professional, honest insight on my buying process and even called to check in throughout my buying process with the knowledge that I was shopping around. I ventured to multiple dealerships including two other Lexus dealerships. Lexus of Rockville had the best in quality certified vehicles and the customer service was unmatched. I was able to meet one of the managers during the appraisal of my vehicle for trade-in. The trade-in was the best across the region and matched the kbb value. As a woman, in particular a woman of color, I felt valued, respected and appreciated which was not a synonymous experience across dealerships in the DMV region. More

Justin provided excellent customer. I would definitely go back to Rockville Lexus for all my future servicing needs. I would definitely go back to Rockville Lexus for all my future servicing needs. More

Justin again showed why Lexus of Rockville is a five star dealership with His extended personal service dealership with His extended personal service More

It was another good experience working with the sates and financial department. My sales rep did a great job getting me into my next Lexus vehicle. I have nothing but good experiences when dealing with the L financial department. My sales rep did a great job getting me into my next Lexus vehicle. I have nothing but good experiences when dealing with the Lexus dealership at Rockville. More

The service manager was great. The auto mechanics were excellent in keeping the car running well. The auto mechanics were excellent in keeping the car running well. More

I bought a car from Dela at Lexus of Rockville. He is a nice guy and good at listening to my concerns. He is a nice guy and good at listening to my concerns. More

I always pleased when work with Orisman dealership- starting from phone call - cheerful response, like they happy to hear you, unlike Fitzgerald's, and up to getting car back. Great service! Only I wis starting from phone call - cheerful response, like they happy to hear you, unlike Fitzgerald's, and up to getting car back. Great service! Only I wish it would be a bit cheaper ;) More

The service department is thorough and assists you every step of the process. From dropping off the car to picking up, the customer service is seamless. Two thumbs up every visit! step of the process. From dropping off the car to picking up, the customer service is seamless. Two thumbs up every visit! More

Efficient , friendly and courteous service. Brad was very helpful and go to sand place for all services Brad was very helpful and go to sand place for all services More

I have been to this dealership since 2012 - always great customer service - I sit w my laptop, and before I know it, car is done and washed and ready to drive away. customer service - I sit w my laptop, and before I know it, car is done and washed and ready to drive away. More