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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,545 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,545 reviews

November 01, 2022

Tony was very thorough and patient. He found the car I wanted and took us through the process with ease. I would recommend Tony for your next Purchase. More

by lucyrenehan01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Nov 01, 2022 -

Ourisman Lexus of Rockville responded

It's fantastic to see your five-star rating of Ourisman Lexus of Rockville! We are glad that Tony guided you through the buying process with ease. Take care, and thanks for your business!

November 01, 2022

Great staffs and excellent customer service , Jin was so wonderful and helpful I appreciated him so much 👍 More

by fbsongu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Bae
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Nov 02, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Jin. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

October 29, 2022

I had an amazing experience especially with Athanasios, he was very knowledgeable and he walked me through all the steps of getting my dream SUV. Above all Athanasios exhibited a very high level of profess More

by tuk2glad.go
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasun
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Oct 31, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Athanasios and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

October 29, 2022

Great service and helped out pick out a beautiful car for my son. Thank you More

by Wendyliu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pei
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Oct 31, 2022 -

Ourisman Lexus of Rockville responded

Wendy, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Ourisman Lexus of Rockville team. We are wishing your son safe travels in his new vehicle and hope to see you back!

October 29, 2022

Car cleaning needs improvement, rest everything is acceptable, courteous staff, comfortable customer waiting area with refreshments More

by HD45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 31, 2022 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback. We are happy to hear that your overall experience has been positive, and we will make a note of your comments regarding vehicle cleaning. If there is anything else we can do for you, please be in touch. Thank you, Jesse Drost - General Manager - 301-762-9009

October 28, 2022

Great service from Jimmy . He was very professional and knowledgeable. The staff is friendly. I like them cleaning up the car after serving is done. More

by Pparekh0915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

We are happy to hear that Jimmy and the team took such great care of you! Thank you for trusting Ourisman Lexus of Rockville with your business, we hope to see you again down the road. Safe travels ahead!

October 28, 2022

Appreciate courtesy & work even if no pre appt. ! Time prediction of needed work reasonably accurate. More

by joycemartin67?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the review, Joyce! We appreciate your support and hope to see you back again at Ourisman Lexus of Rockville. Safe travels!

October 28, 2022

Offered loner, but waited, given update about vehicle,, given verbal & written information of service completed. Treated with respect & dignity, car washed and tank filled with gas. No problems noted. More

by dorhow1701
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

October 28, 2022

Lexus of Rockville Outstanding Quality of service as usual , I am a customer over 30 years! More

by Bear9188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael jankowitz
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your support over the years and are looking forward to seeing you again at Ourisman Lexus of Rockville. Safe travels!

October 28, 2022

I always receive prompt, courteous and excellent service from Jimmy Baker and the service technicians. More

by mhpb1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
Report | Print
Oct 28, 2022 -

Ourisman Lexus of Rockville responded

It's great to hear that Jimmy continues to deliver five-star service. Thanks for choosing Ourisman Lexus of Rockville!

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