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Ourisman Lexus of Rockville
Rockville, MD
2,545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,545 reviews
October 28, 2022
Great experience! Very happy with the purchase of NX 250. The dealer Athanasios Tsounis was super helpful. He answered all my questions, explained all pros and cons, g Very happy with the purchase of NX 250. The dealer Athanasios Tsounis was super helpful. He answered all my questions, explained all pros and cons, gave great advices. I definitely recommend him to anybody who is trying to purchase a Lexus car. More
by Tkanumuc
Employees Worked With
Athanasios Tsounis
October 24, 2022
It’s very easy and fast to make an appointment for maintenance. And the guy Brad who took care of my car when I get there is very nice, too. I didn’t wait too long to get my car back. I had a good tim maintenance. And the guy Brad who took care of my car when I get there is very nice, too. I didn’t wait too long to get my car back. I had a good time this time. I will be back for the next maintenance appointment. More
by Amy
Employees Worked With
Brad
October 24, 2022
I was pleasantly surprised that Brendan was so efficient. He showed me what the technicians would do and gave me an estimate. I also had my car cleaned inside and outside - a job done well. He showed me what the technicians would do and gave me an estimate. I also had my car cleaned inside and outside - a job done well. More
by Moose
Employees Worked With
Brendan
October 23, 2022
If you're thinking about purchasing a Lexus, don't think twice. Ourisman Lexus of Rockville is your spot. I’ve had the best experience purchasing a new vehicle with these guys. Douglas was my sales associat twice. Ourisman Lexus of Rockville is your spot. I’ve had the best experience purchasing a new vehicle with these guys. Douglas was my sales associate and he was absolutely fantastic, very caring and extremely knowledgeable about the product. Not only did he spend 5 hours with me walking me through the entire process but he also ensured I was happy with my purchase and final price. Please consider Ourisman when buying a Lexus. I promise, you will not be disappointed. You will get the best price and customer service in the area. More
by Olga
Employees Worked With
Douglas
October 23, 2022
My vehicle has an interior piece missing after service and it smelled of flatulence upon getting in it to leave after service completed. Additionally, service staff needs more training in new customers. T and it smelled of flatulence upon getting in it to leave after service completed. Additionally, service staff needs more training in new customers. Tried to sell me services that were not needed. Service staff didn’t even ask if there had been any recent services done to vehicle before going into sales pitch. More
by S S
Employees Worked With
Joseph
