Ourisman Lexus of Rockville

Took too long time for engine oil change 2hours 30min not cleaned car either.had it done because I prepaid for the service. cleaned car either.had it done because I prepaid for the service. More

Prices are fair for a dealership. Service is great. Andrés kept me abreast to all work being performed. Bagels and coffee were a nice bonus Service is great. Andrés kept me abreast to all work being performed. Bagels and coffee were a nice bonus More

The dealership was honest regarding my service issue. I came in believing a far more serious issue was the problem. They could have said yes and made more money but they did not. I was able to still take I came in believing a far more serious issue was the problem. They could have said yes and made more money but they did not. I was able to still take care of my business because they gave me a loaner. Mr. Pierr gave me updates every step of the way. More

Salesman Fahd was great to work with. Top notch customer service & attention to detail. A Wonderful experience shopping for yet another Lexus vehicle! Top notch customer service & attention to detail. A Wonderful experience shopping for yet another Lexus vehicle! More

It was a real pleasure to work with Joseph at Lexus Ourisman. He was very helpful and provided frequent updates during the service. He also made sure I understood the process and details of the work. T Ourisman. He was very helpful and provided frequent updates during the service. He also made sure I understood the process and details of the work. Thanks Joseph! More

Outstanding reliable car service. It is hard to find such a reliable service dealer. Jimmy Baker is outstanding It is hard to find such a reliable service dealer. Jimmy Baker is outstanding More

Mike was great! Everything was explained clearly, service completed in timely manner and to my satisfaction. Everything was explained clearly, service completed in timely manner and to my satisfaction. More

The very best experience I could have expected for service . I will come back again. service . I will come back again. More

Ourisman Lexus gave top tier customer service. The staff was friendly and accommodating, even offering to put me in an office so I could work while I was waiting on some details. I highly really r The staff was friendly and accommodating, even offering to put me in an office so I could work while I was waiting on some details. I highly really recommend Pei Pei, Pierre and the rest of the staff. I will be a return customer. More

Andres was fast to approach me and was able to give me updates throughout the wait updates throughout the wait More