Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,545 Reviews
Contact Dealership
View Awards

15501 Frederick Rd.

Rockville, MD

20855

Directions

By Type

Showing 2,545 reviews

October 20, 2022

Brad and the whole service department is excellent I appreciate their personal care and professionalism More

by paulnewman212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Oct 20, 2022 -

Ourisman Lexus of Rockville responded

Paul, thank you for the great review! We are so glad to hear that Brad and the team delivered such a successful service experience. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

October 19, 2022

Justin our service advisor is always professional and helpful We drive from Virginia to Maryland because of the excellent service for our 2 vehicles More

by Goidfairchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Oct 19, 2022 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience with Justin! We appreciate your business and we hope to see you again at Ourisman Lexus of Rockville. Drive safely!

October 19, 2022

Excellent in showroom and service. I have been a customer for many years and have been very happy More

by archietewarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amdres
Report | Print
Oct 19, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the excellent review of Ourisman Lexus of Rockville, Archietewarson! We are lucky to have you as a customer. See you next time!

October 19, 2022

Got the service done. Brad is professional and would 100% recommend to anyone who needs their auto service at a reasonable rate. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Oct 20, 2022 -

Ourisman Lexus of Rockville responded

This feedback is everything we hope to see, Tony! We're elated that Brad made your experience a total success. Your recommendation means a lot to the entire team at Ourisman Lexus of Rockville. Thank you, and safe travels!

October 19, 2022

Excellent service staff: the whole experience was just as I’d hoped—even the last minute loaner car. More

by laurieblackphotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gutierrez
Report | Print
Oct 20, 2022 -

Ourisman Lexus of Rockville responded

We are delighted that our team made the service experience smooth and seamless for you! Thank you for choosing Ourisman Lexus of Rockville and for sharing your support. We hope to see you again down the road!

October 17, 2022

Pierre the service employee was very informative and considerate to my requirements, most of all he was patient and listened to my concerns pertaining to my vehicle which meant a lot. More

by Santino0187@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hernandez, P
Report | Print
Oct 17, 2022 -

Ourisman Lexus of Rockville responded

Thanks for giving Pierre a shoutout! We're happy to hear that you can always count on him and the rest of the Ourisman Lexus of Rockville service team. Take care!

October 16, 2022

Excellent salespeople who work as a team. Resolved my only issue very quickly. Highly recommend. More

by Happy Customer
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Yaw and Breona
Report | Print
Oct 17, 2022 -

Ourisman Lexus of Rockville responded

Thank you for this great review of Ourisman Lexus of Rockville! We appreciate your business.

October 15, 2022

Pei Pei is very helpful and we decided to buy the car at the same day More

by jennifer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pei Pei
Report | Print
Oct 17, 2022 -

Ourisman Lexus of Rockville responded

Jennifer, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Pei Pei and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back!

October 13, 2022

Sales rep and managers are very professional, friendly, efficient, and easy to communicate. I would give the best rating. More

by Xjh9000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Brad
Report | Print
Oct 13, 2022 -

Ourisman Lexus of Rockville responded

Thanks for the 5-star review for Ourisman Lexus of Rockville! We hope to see you next time!

October 13, 2022

The service was excellent, and I am happy with the purchase. The dealership was welcoming. More

by nenebinta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pei Pei
Report | Print
Oct 13, 2022 -

Ourisman Lexus of Rockville responded

Thank you so much for the 5-star review of Ourisman Lexus of Rockville! Take care!

1
...
96
97
98
...
255