Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ourisman Lexus of Rockville

Rockville, MD

4.8
2,238 Reviews
Call Dealership (301) 781-6878
View Awards

15501 Frederick Rd.

Rockville, MD

20855

Directions

By Type

2,238 Reviews of Ourisman Lexus of Rockville

May 14, 2023

Brionna really made my purchasing experience:non stressful,went the extra mile, called & texted until my beautiful car was in my driveway @ 10pm last night.. More

by Teamustogetherness
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brionna Dupree
Report | Print
May 15, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We're thrilled to hear that Brionna went above and beyond to make your purchasing experience at Ourisman Lexus of Rockville stress-free. Drive safely in your new vehicle, and we hope to see you back again down the road!

Helpful
May 11, 2023

Very clean and very fast service, in an out as promised and great personal touch you dont find everywhere More

by haskinsmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, James Baker and Jesse Drost
Report | Print
May 11, 2023 -

Ourisman Lexus of Rockville responded

We're thrilled to hear that you had a great experience with our team at Ourisman Lexus of Rockville! Providing efficient and personalized service is what we strive for, so we are glad that we exceeded your expectations. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if there's anything else we can do for you in the future.

Helpful
May 11, 2023

Terrific dealership with great customer service. Purchased my Lexus there and have had wonderful service there ever since. This recent appointment we had an excellent, friendly and informative re More

by Ellie D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Pereira
Report | Print
May 11, 2023 -

Ourisman Lexus of Rockville responded

We're so delighted that your experience at Ourisman Lexus of Rockville has been top-notch! We truly appreciate your business, and we're glad to know that Nelson provided excellent customer service. Safe travels until we see you next time. We look forward to your next visit!

Helpful
May 11, 2023

Excellent service provided and will continue to get my vehicles serviced with you all in the future. More

by crycarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kewei
Report | Print
May 11, 2023 -

Ourisman Lexus of Rockville responded

Thank you for working with the Ourisman Lexus of Rockville team. We appreciate your trust and loyalty. See you next time!

Helpful
May 10, 2023

Very friendly and excellent services. They are welcoming and patient. They made sure I was able to secure the car I wanted. More

by jgong0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 10, 2023 -

Ourisman Lexus of Rockville responded

We're so happy to hear that you had a great experience with us at Ourisman Lexus of Rockville! Thank you for sharing how friendly and welcoming our team was during your visit. It means a lot to us that we could help secure the car you wanted. Drive safe!

Helpful
May 05, 2023

Justin was great and kept me informed as I waited. Comfortable waiting room. Car ran great! More

by acoffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
May 05, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the 5 stars and shoutout to Justin! All of us at Ourisman Lexus of Rockville appreciate your feedback!

Helpful
May 05, 2023

Seth was very professional and courteous. Helped us to choose the right car. Also came to the house to get the papers signed as we were unable to get to the dealer. Keep up the good work, More

by usha advani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy
Report | Print
May 05, 2023 -

Ourisman Lexus of Rockville responded

Seth and the team sincerely appreciate your glowing review! Thank you so much for supporting Ourisman Lexus of Rockville and congratulations on your new car!

Helpful
May 05, 2023

Very friendly environment. They are welcoming and patient. They made sure I was able to secure the car I wanted. More

by sean.akene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaw
Report | Print
May 05, 2023 -

Ourisman Lexus of Rockville responded

Sean, it's fantastic to read that you had a great experience here at Ourisman Lexus of Rockville! It's important that all our customers can feel secure in their purchase, so it's wonderful to hear you were able to get the car you wanted.

Helpful
May 04, 2023

Awesome service as always! Gives me confidence the car is in working order and safe for my family. More

by cheffron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
May 04, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Ourisman Lexus of Rockville Team

Helpful
May 03, 2023

They will find you exact car that you want and make it a pleasant experience buying car. More

by elkorn7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athanasios Tsounis
Report | Print
May 03, 2023 -

Ourisman Lexus of Rockville responded

This five-star review for Ourisman Lexus of Rockville made our day! Thank you for your business and support. Safe travels!

Helpful
1
...
43
44
45
...
224