Ourisman Mazda of Rockville

I live in California. My wife purchased in early January a Mazda CV5 for my daughter who is a student at Villanova. To date, May 29th, we do not have a permanent vehicle registration. No one calls us back a a Mazda CV5 for my daughter who is a student at Villanova. To date, May 29th, we do not have a permanent vehicle registration. No one calls us back and the service is absolutely miserable. We are on our 2nd temporary registration which is about to expire and are not anywhere closer to a permanent registration then we were in January. More

Earl Gunn made my car buying experience a painless one. Earl is the very opposite of the stereotypical car salesman. I never -- not once -- felt hustled. He answered all my questions with clarity. I left t Earl is the very opposite of the stereotypical car salesman. I never -- not once -- felt hustled. He answered all my questions with clarity. I left the showroom fully knowledgeable about the car I was buying. I have already recommended Ourisman to a friend. Why? Because of Earl. More

I visited this dealership two weeks ago and informed them that my husband are working temp to perm positions. I informed Alonso and Dana both of this fact, and even included the temp agencies in the credit that my husband are working temp to perm positions. I informed Alonso and Dana both of this fact, and even included the temp agencies in the credit application. Dana told us that the bank offered a loan of $14,000 and that while he could not get me in the car I wanted, he could get me in another car. Dana also said that the loan would be approved so long as my husbands temp agency confirmed his temp to perm status. We went back the next night and signed papers for the loan. Today, my husband got a call that we have to return the car because of his temp status. Upon calling Dana to find out what happened, because he told us it would not be an issue, he accused us of lying about our working status. This was not the case. What is the case is that they just wanted to make a sale and did not care about the customer. More

I bought a used 2009 Jeep Patriot in April of this year from this dealership and in a few months had some MAJOR maintenance issues. Today I have had my Jeep for 6 months and I have spent about $1000.oo on from this dealership and in a few months had some MAJOR maintenance issues. Today I have had my Jeep for 6 months and I have spent about $1000.oo on ridiculous maintenance that this dealership should have taken care of before they sold this vehicle. I had to buy all new breaks and front roaders for my Jeep. The Pepboys that did the repair said that this was ridiculous and suggested that I report this dealership. The Mechanic that changed my Alternator said the same thing. I am livid and wish that I would have went to another, honest dealer. What makes things worse. I just had a "complementary inspection" done at this dealer, because I bought my car from them and they make my breaks off as good and tried to charge me over $300 to look at the issue with the noise. More

Mr. Alegre, was very professional and understood what I was looking for in my new car. I am very satisfy customer. Thank you Mr. Alegre. was looking for in my new car. I am very satisfy customer. Thank you Mr. Alegre. More

A great experience at Congressional. Leased a Mazda and the entire process was a pleasure. Something I never thought I would say about purchasing or leasing a car at a dealership based on past experience. the entire process was a pleasure. Something I never thought I would say about purchasing or leasing a car at a dealership based on past experience. Earl Gunn was the salesman and couldn't have been more helpful, honest, and pleasant. Jay worked on my financing and had me signed up in no time after figuring out what would be the best option for me. I highly recommend Congressional. Don't think this will be the last car I drive off their lot! More

I highly recommend this dealership! Great experience I had, staff especially Ali, was very professional and his customer service was excellent. I would highly recommend him if you visit this dealership. J had, staff especially Ali, was very professional and his customer service was excellent. I would highly recommend him if you visit this dealership. Jay was very friendly too. Both them were very nice. Thank you again for all the help to make this a wonderful experience. More

Congressional VW is the best! Just bought my 3rd VW from this dealership. They have always been very accommodating and very honest people to deal with. this dealership. They have always been very accommodating and very honest people to deal with. More

I bought my first car with them about a week ago and this was a wonderful experience for me. They are very friendly and very professional. Jimmy Alegre is the best !! was a wonderful experience for me. They are very friendly and very professional. Jimmy Alegre is the best !! More

Shannon and Jay's professionalism, combined with their knowledge, commitment to being honest and straightforward, and extremely well-tuned senses of humor made my recent purchase of a new 2012 Volkswagen knowledge, commitment to being honest and straightforward, and extremely well-tuned senses of humor made my recent purchase of a new 2012 Volkswagen R the best car purchasing experience I've ever had. I hope they had as much fun working with my husband and me as we did working with them and I will definitely be recommending them to friends, strangers on the street, or anyone who'll listen. More